Zeba Parveen
Jubail,Saudi Arabia
Summary
Accomplished professional with extensive expertise in reporting, social media management, and team building. Demonstrates exceptional communication skills and proficiency in procurement and purchasing, meeting facilitation, and marketing strategies knowledge. Adept at contract negotiation and administration, health and safety compliance, training and development, and project management. Committed to leveraging skills to drive organisational success and foster a collaborative work environment.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
Work history
Insurance Executive
GAMC
2019.04 - 2020.05
- Worked in the Insurance Department in Invoices Submission.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Filed and tracked insurance claims and communicated claims status to patients.
- Verified insurance and communicated coverage to staff and patients.
Receptionist
GAMC
2020.05 - 2022.06
- Worked in Reception encompassing various responsibilities.
- Patient Registrations/Billing
- Iqama/Baladiya/RC Medical
- Pre-employment
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Assisted with administrative tasks, improving overall functionality of the office.
Telemarketing
GAMC
2022.07 - 2023.11
- Attending to patient queries over whatsapp/calls.
- Booking appointments.
- Prepared Reports for the medicals conducted.
- Monitored telemarketing calls to ensure quality control standards were met.
- Conducted telemarketing calls to increase new lead generation and grow profits.
- Sourced new clients through proactive telemarketing efforts, expanding market reach.
Project coordinator
GAMC
2023.11 - 2025.02
- Maintained an organised filing system for all project documents, enhancing accessibility.
- Coordinated project tasks, ensuring timely completion.
- Monitored project timelines to avoid delays.
- Established effective working relationships with stakeholders for smooth project progression.
- Facilitated regular team meetings to monitor progress.
- Improved workflow efficiency with structured planning and coordination of tasks.
- Worked closely with the Project Manager to define objectives, leading to clear guidelines.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Education
12th Grade -
Indian international school Damam
Dammam, Eastern ProvinceHSC -
International indian school dammam
Dammam, Eastern ProvinceSkills
- Reporting
- Social Media Management
- Team Building
- Communication
- Procurement and purchasing
- Meeting facilitation
- Marketing strategies knowledge
- Contract negotiation and administration
- Health and Safety Compliance
- Training and Development
- Project Management
Languages
English
Fluent
Arabic
Advanced (C1)
Hindi
Fluent
Malayalam
Fluent
Timeline
Project coordinator
GAMC
2023.11 - 2025.02
Telemarketing
GAMC
2022.07 - 2023.11
Receptionist
GAMC
2020.05 - 2022.06
Insurance Executive
GAMC
2019.04 - 2020.05
12th Grade -
Indian international school Damam
HSC -
International indian school dammam