Zeeshan Ahad Shaik
Jeddah,Saudi Arabia
Summary
Accomplished professional with expertise in Salesforce administration, Oracle 9i, and SAP-ABAP. Demonstrates strong skills in troubleshooting, KPI monitoring and analysis, and CRM software mastery. Proficient in MS Office suite including PowerPoint, Excel, MS Word, MS Projects, and Primavera. Adept at business development with a keen awareness of market trends. Career goal includes leveraging technical skills to drive business growth and operational efficiency.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Service Sales Engineer
ABB
Jeddah, Saudi Arabia
01.2023 - Current
- Secured new business contracts for company growth with effective client presentations.
- Developed comprehensive technical proposals for client approval.
- Developed long-term strategies that addressed both immediate and future sales goals of the organisation.
- Resolved escalated customer issues, ensuring satisfaction and repeat business.
- Negotiated favourable contract terms, achieving mutually beneficial deals for clients and company alike.
- Implemented innovative sales strategies leading to an enhanced competitive positioning in the marketplace.
- Liaised regularly with suppliers for timely parts acquisition, reduced equipment downtime.
- Demonstrated excellent problem-solving skills, consistently resolved challenging technical issues.
- Tailored unique solutions for clients' specific needs enhancing customer satisfaction.
- Updated client records diligently to monitor service history and future requirements.
- Delivered outstanding customer service, ensuring repeat business from satisfied clients.
- Enhanced sales strategies by conducting comprehensive market research.
- Managed complex technical projects for improved sales performance.
- Fostered strong relationships with key industry players to enhance brand reputation.
- Enhanced operational procedures, maximised productivity.
- Implemented CRM systems to improve customer interactions.
- Analysed market trends, informed business strategies.
Sales & Marketing Engineer
ABB Electrical Industries Co. Ltd.
Riyadh, Saudi Arabia
03.2016 - 12.2022
- Collaborates with our Feeder Factories in establishing and recommending the most realistic sales goals for the company and work to achieve the Company Budget Target.
- Manages and cooperate with the sales team or product line to maximize sales revenues and meet corporate objectives.
- Carried out full-scope responsibility for Power Products (HV, MV & Transformer).
- Coordinate with various department within home office to provide complete solution to the customer.
- Member of Mega Project capture team where we agree on strategy and the approach for the project.
- Leading negotiating team of Mega project in front of customer.
- Achieve challenge target by develop partner relation with key account customer.
- Handling the major Utilities and EPC's in the Kingdom.
- Engaged in utilities projects, presenting technical solution and clarification.
- Follow up and keep involved in market updates to find out the market opportunities.
- Involve in strategic plan for market growth, review quality of sales and coordination for sales tools within the department.
- Developed comprehensive technical proposals for client approval.
- Boosted sales performance through strategic market analysis and forecasting.
Sales & Marketing Support Engineer
ABB Electrical Industries Co. Ltd.
01.2013 - 03.2016
- Preparing/supporting preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.
- Participates in the kick off meeting organized by the project team.
- Providing information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment.
- Analyzing customer needs and competitor offers through general market information and information provided by the Sales organization.
- SFDC Champion.
- Project Review/Business Review Presentations.
- CCP (Quotation Management Administrator (KSA).
- Prepare Technical Submittals.
- Reply to Consultant Comments.
- Order Booking in SAP.
- Regular Customer Visit for Technical Clarifications.
Electrical Engineer
Arch Center Engineering Consultant
09.2010 - 12.2012
- Report to PM and SRE Electrical.
- Carry out regular site inspections.
- Review and monitor Contractor's procedures/ practices for health and safety.
- Review and monitor contractor's shop drawings, materials and method statements.
- Record changes on site and Review as-built drawings/ submissions.
- Monitor contractor's progress on site.
- Client: General Organization for Social Insurance.
- Project: GOSI Investment Housing Project.
- Site Inspections and Supervisions.
- Inspect all permanent works as per spec/ drawings compliance.
- Check dimensions and levels/ profile.
- Check for formwork/ false work / shutter work (dimensions/ verticality/ stability).
- Maintain record of Inspection requests.
- Take photos of construction activities /progress and maintain a hard and soft copy of photographs.
- Check/ watch any unapproved/ unauthorized works on site and notify.
- Inspect/ watch temporary works on site, record and notify.
- Check temporary access/ ramps/ ladders/ lighting.
- Check/ watch safety on site and report incidents immediately.
Electrical Engineer
Utilities & Industrial Power Services (UIPS)
12.2007 - 08.2010
- Engineering Planning and controlling projects from conceptual phase to commissioning, including managing scope changes, identifying and resolving project problems.
- Monitoring and supervising consultants and contractors responsible for different projects.
- Identify all project risks and prepare mitigation strategies to ensure that delivery programs are maintained.
- Monitor the progress of the project daily to ensure effective completion in accordance with stated time and budget.
- Prepare periodic progress reports to the Project manager.
- Ensure the effective and efficient achievement of performance requirements.
- Escalate to the Project Manager any unresolved issues.
- Perform other duties as assigned by the Project Manager.
- Attend project review meeting.
- Client: TASNEE.
- Project: Cafeteria Upgradation.
- Design, Installation, Testing & Commissioning of 500 KVA Dry Type Transformer 400/480V.
- Design, Installation, Testing & Commissioning of 600A Safety Switch.
- Design, Installation, Meggering & Termination of 600A 4C X 400sq. mm power cable.
- Design, Installation, Meggering & Termination of LV Cables & Panels.
- Client: AREVA.
- Project: LV lighting works.
- Installation of complete 230KV, 380KV & 115KV Sub-Station lighting works.
- Installation of Lighting Masts & Poles.
- Installation of ATS, MDB's, SDB's DB's etc.
- Laying, Termination & testing of LV cables.
- Performing Lux test.
- Loop Checks.
- Testing & Commissioning.
- Client: Saudi Aramco King Abdullah University for Science & Technology.
- Project: KAUST, Thuwal.
- Installation & Meggering of power cables.
- Installation & Testing of control & Instrument cables.
- Installation of Cable ladders & trays.
- Designing, Installation & Testing of MDB's.
- Preparation of Electrical Data Sheets.
- Client: GAS / SAFCOII - SABIC.
- Project: Upgradation of Vibration Monitoring System.
- Installation of the complete system as per the client requirement.
- Installation of Vibration Sensors, JB's, Vibration Monitoring System.
- Internal wiring between the VMS.
- Meggering.
- Loop Checking.
- Creation of Loop Folder.
- Testing & Commissioning.
Education
Intermediate - Mathematics, Physics, Chemistry
Board of Intermediate Education
India 04.2000 - 03.2002
S.S.C - Maths , Physics & Chemistry
Board of Secondary Education
India 04.1999 - 03.2000
B.Tech - Electronics and Communication Engineering
Royal Institute of Technology and Science
India 04.2002 - 03.2006
Skills
- Salesforce administration
- Oracle 9i
- Troubleshooting
- SAP-ABAP
- MS Office
- PowerPoint
- Excel
- MS Word
- MS Projects
- Primavera
- KPI monitoring and analysis
- CRM software mastery
- Business development aptitude
- Market trend awareness
Languages
English
Urdu
Hindi
Custom
- Basic Finance for non-Financial – From ABB – Saudi Arabia
- Stress Management Skills – From ABB – Saudi Arabia
- Advanced Antitrust Training – From ABB – Saudi Arabia
- Practical Contract Negotiation – From ABB – Saudi Arabia
- Leadership Challenge Program – From ABB – Saudi Arabia
- Advanced Communication Skills – From ABB – Saudi Arabia
- Time Management & Setting Priority – From ABB – Saudi Arabia
- Sales Academy Program – From ABB – Saudi Arabia
Personal Information
- Date of birth: 06/28/84
- Nationality: Indian
- Marital status: Married
Affiliations
- Football
- Music
- Movies
Timeline
Service Sales Engineer
ABB
01.2023 - Current
Sales & Marketing Engineer
ABB Electrical Industries Co. Ltd.
03.2016 - 12.2022
Sales & Marketing Support Engineer
ABB Electrical Industries Co. Ltd.
01.2013 - 03.2016
Electrical Engineer
Arch Center Engineering Consultant
09.2010 - 12.2012
Electrical Engineer
Utilities & Industrial Power Services (UIPS)
12.2007 - 08.2010
B.Tech - Electronics and Communication Engineering
Royal Institute of Technology and Science
04.2002 - 03.2006
Intermediate - Mathematics, Physics, Chemistry
Board of Intermediate Education
04.2000 - 03.2002
S.S.C - Maths , Physics & Chemistry
Board of Secondary Education
04.1999 - 03.2000
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