Zeeshan Ameen Amin Mohammed
Riyadh,Saudi Arabia
Summary
Experienced IT Infrastructure and Cyber Security Specialist with extensive expertise in network configuration, Cisco routers, firewalls, and virtualization technologies. Proficient in managing IT projects, vendor relations, and cost optimization while ensuring business continuity through advanced disaster recovery planning. Skilled in Microsoft Azure, Windows Server Administration (2008R2/2016), Active Directory, and SQL Server Administration, with a strong understanding of ISO 27001 standards and ITIL frameworks. Adept at implementing scalable infrastructure solutions, enhancing security protocols, and leading cross-department collaboration to achieve organizational goals. Committed to driving technological advancements and optimizing IT operations to support long-term business growth. Experienced professional with focus on infrastructure management, specializing in optimizing and maintaining robust IT systems. Capable of delivering reliable solutions and ensuring seamless operations through strategic planning and advanced technical skills. Expertise in network administration, cloud services, and IT security to drive operational efficiency and business continuity.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work history
IT Infrastructure Manager
Al Madina Holding Company
Riyadh , Saudi Arabia
08.2024 - Current
- Oversee daily IT infrastructure operations, ensuring high availability and performance of critical systems.
- Manage an IT budget, optimizing procurement processes and reducing costs year-over-year.
- Design, deploy, and maintain network architecture, server setups, and data protection strategies.
- Administer Cisco Catalyst switches, Sophos firewalls, Hyper-V, and Dell storage systems to ensure secure, efficient operations.
- Manage and support Microsoft Exchange Hybrid environment, leading the migration to Office 365 with zero downtime.
- Implement disaster recovery strategies, reducing system downtime by during unplanned outages.
- Administer Microsoft Intune and Autopilot for automated device management and configuration.
- Manage security policies using Kaspersky Security Center, ensuring endpoints are fully protected.
- Enhanced operational efficiency through automation of repetitive tasks.
- Led the installation of new hardware for improved network efficiency.
Senior IT Infrastructure Specialist Lead
National Water Company RCBU Cluster – National Data Serve Turnkey LTD.
Riyadh , Saudi Arabia
05.2023 - 08.2024
- Led infrastructure troubleshooting and ensured a 90% increase in system uptime across servers, desktops, and network devices.
- Managed deployment of Office 365, VPN configurations, and SCCM integrations across multiple regions.
- Provided Level 1 & 2 IT support, incident management, and asset tracking, improving response times.
- Coordinated incident resolution and system enhancements to ensure smooth IT operations for the entire organization.
- Aligned IT infrastructure with business objectives to drive growth and productivity.
- Managed complex IT projects from initiation to completion, delivering within agreed timeframes.
- Installed hardware, software and peripheral equipment in alignment with manufacturer specifications.
IT Infrastructure Specialist
National Water Company RCBU Cluster - Wipro Saudi Arabia
Riyadh , Saudi Arabia
04.2022 - 04.2023
- Managed IT support remotely for Riyadh branches, troubleshooting and resolving network and server issues in a timely manner.
- Configured Cisco IPT, VPNs, and firewalls, improving network security and reliability.
- Arranged AV setups and provided on-site IT support for meetings, increasing collaboration and productivity.
Field Support Engineer
Sadara Chemical Company (ARAMCO) - Wipro Saudi Arabia
Jubail , Eastern Province
06.2020 - 04.2022
- Troubleshot and resolved network issues across Cisco switches, Palo Alto firewalls, CCTV systems, and Microsoft Office 365.
- Supported network performance, user issues, and device management via HPSM and SCCM tools, ensuring minimal disruption to operations.
- Collaborated with team members for project completion within deadlines.
- Documented all actions in detail, maintained transparency in operations.
- Configured network devices to ensure seamless connectivity.
- Upgraded firmware on various devices for enhanced features.
- Adhered to safety protocols during installation and repair work, maintained safe working environment.
- Stayed updated on latest technological trends, provided up-to-date solutions.
Plant Data Center Engineer (NOC Engineer)
Sadara Chemical Company (ARAMCO) - Wipro Saudi Arabia
Jubail , Eastern Province
01.2020 - 05.2020
- Maintained Data Center facilities, including HVAC, UPS, and fire safety systems, ensuring high uptime and regulatory compliance.
- Monitored data center operations and assisted with proactive maintenance schedules to minimize operational risks.
- Developed new mechanical systems to improve performance.
- Liaised with clients, understanding their needs and translating them into technical requirements.
- Implemented energy-efficient solutions in building designs, promoting sustainability.
- Streamlined workflow by implementing efficient task management strategies.
System Analyst
Toyota (Abdul Lateef Jameel)
Riyadh , Saudi Arabia
07.2013 - 01.2020
- Managed network security, backups, endpoint protection, and SAP support for internal systems and applications.
- Led system maintenance, troubleshooting, and user training for improved operational efficiency.
- Oversaw installation of new systems, ensuring minimal disruption to ongoing work processes.
- Led rigorous testing phases before every product launch, guaranteeing flawless execution at rollout stage.
- Delivered top-notch IT support, resulting in seamless business operations.
- Collaborated closely with stakeholders to understand their specific requirements from the system.
- Debugged intricate system issues whilst maintaining high levels of patience and professionalism.
System Support
KMW Softech
Hyderabad
06.2011 - 09.2012
- Provided hardware and OS support for desktops, laptops, and servers, focusing on Linux-based systems and network administration.
Education
Bachelor of Computer Science Engineering - Computer Science Engineering
Jawaharlal Nehru Technological University
Skills
- Network Configuration
- Cisco Routers
- Switches
- Firewalls
- LAN
- WAN
- VPN
- Cloud Services
- Microsoft Azure
- Windows Server Administration
- 2008R2
- 2016
- Hyper-V
- Active Directory
- Backup & Disaster Recovery Planning
- SAP
- ERP Application Troubleshooting
- Security Systems
- CCTV
- SIEM
- Microsoft 365
- Exchange Server Management
- SQL Server Administration
- IT Infrastructure Management
- IT Project Management
- Vendor Management
- Procurement
- Team Leadership
- Cross-Department Collaboration
- Budget Management
- Cost Optimization
- Data Center Operations
- Facility Management
- Business Continuity
- Platforms
- Windows
- Android
- MAC
- Linux
- Networking
- TCP/IP
- Firewall Management
- Hardware
- Laptops
- Desktops
- Printers
- Scanners
- Cisco IP Phones
- Avaya phone
- Applications
- Aspen
- MOC
- SNOW
- Service Desk Plus
- HPSM
- McAfee
- Norton
- Symantec
- Oracle
- AS400
- POS
- Scripe & resort
- Advanced troubleshooting techniques
- Understanding of itil frameworks
- Virtualisation technologies proficiency
- Information security protocol knowledge
- Technology upgrade planning
- Database management systems understanding
- Network architecture design
- Knowledge of iso27001 standard
- IT best practices implementation
- Infrastructure scalability planning
- Resource management
- Server administration
- System administration
- Cyber security
- SQL experience
- Software fault diagnosis
- Network troubleshooting
Certification
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified Information Technology Professional (MCITP)
- Microsoft Azure Fundamentals (AZ-900)
- Certified SOC Expert (SIEM)
- Certified Course in Hardware and Networking
- Saudi Council of Engineers (SCOE) Certification
- Pursuing: Certified Information Systems Security Professional (CISSP)
Languages
English
Hindi
Urdu
Arabic
Custom
Computer Engineer
Personal Information
- Dependents: 3
- Date of birth: 11/13/87
- Nationality: Indian
- Marital status: Married
- Visa status: Transferable (1 Months’ Notice)
Timeline
IT Infrastructure Manager
Al Madina Holding Company
08.2024 - Current
Senior IT Infrastructure Specialist Lead
National Water Company RCBU Cluster – National Data Serve Turnkey LTD.
05.2023 - 08.2024
IT Infrastructure Specialist
National Water Company RCBU Cluster - Wipro Saudi Arabia
04.2022 - 04.2023
Field Support Engineer
Sadara Chemical Company (ARAMCO) - Wipro Saudi Arabia
06.2020 - 04.2022
Plant Data Center Engineer (NOC Engineer)
Sadara Chemical Company (ARAMCO) - Wipro Saudi Arabia
01.2020 - 05.2020
System Analyst
Toyota (Abdul Lateef Jameel)
07.2013 - 01.2020
System Support
KMW Softech
06.2011 - 09.2012
Bachelor of Computer Science Engineering - Computer Science Engineering
Jawaharlal Nehru Technological University
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