Zeeshan Haider
Jeddah,Makkah
Summary
Personable sales professional demonstrates exceptional interpersonal skills. Reports on market activities and customer queries to uncover new selling opportunities. Consistently exhibits exceptional product knowledge and sales techniques to manage client objections.
Overview
13
13
years of professional experience
Work History
Senior Sales Engineer
Spider Plus Trading Company
Jeddah, Saudi Arabia
09.2023 - Current
- Created selling opportunities by reaching out to existing and prospective clients.
- Negotiated contracts with clients, securing profitable deals while meeting customer requirements and expectations.
- Recommended products and services fit for clients' needs.
- Determined list of prospective client businesses to drive sales.
- Responded promptly to client enquiries and technical questions, providing detailed information and follow-up as required.
- Utilised CRM software to track client interactions, sales progress, and project statuses, ensuring accurate sales forecasting.
- Provided ongoing sales support to improve customer loyalty and satisfaction.
- Negotiated final contract terms covering price, delivery schedule and product specifications.
- Identified opportunities for upselling and cross-selling, driving increased revenue and bolstering client relationships.
- Established and maintained robust communication channels with clients, suppliers, and internal teams to facilitate seamless project execution.
- Conducted competitive analysis to stay ahead of market trends and position products strategically against competitors.
- Coordinated with marketing teams to create compelling sales collateral, enhancing brand presence and product awareness.
- Tailored solutions to meet specific client requirements, ensuring alignment with budget constraints and technical specifications.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Sales Engineer
Spider Plus Construction Equipment Company
Abu Dhabi, United Arab Emirates
01.2021 - 08.2023
- Developed and maintained strong relationships with key clients to drive sales growth in targeted markets.
- Provided expert technical support and guidance to customers, resolving issues and maximising product performance.
- Recommended products and services fit for clients' needs.
- Solved customer problems and resolved conflicts to maintain high satisfaction and product loyalty.
- Responded promptly to client enquiries and technical questions, providing detailed information and follow-up as required.
- Facilitated smooth communication between clients and internal teams, bridging gaps and ensuring project success.
- Supported clients to make informed decisions based on cost and resource limitations.
- Negotiated final contract terms covering price, delivery schedule and product specifications.
- Calculated delivery schedules and installation costs to prepare accurate quotes for customers.
- Utilised CRM software to track client interactions, sales progress, and project statuses, ensuring accurate sales forecasting.
- Identified upselling and cross-selling opportunities, increasing revenue from existing customer base.
- Arranged shop deals to maximise product exposure to consumers with prominent display visibility and special promotions.
Projects Engineer
Osler Access Equipment
Ajman, United Arab Emirates
01.2016 - 12.2020
- Mobilized project resources to ensure timely initiation and execution.
- Coordinated project activities to maintain alignment with objectives and timelines.
- Coordinated with architects, contractors, and stakeholders to facilitate seamless project delivery, minimising disruptions and maximising efficiency.
- Coordinated project plans to execute major upgrades, successfully guiding technical teams in achieving project goals.
- Directed site inspections and audits to verify adherence to project specifications and quality standards, identifying and rectifying discrepancies.
- Submitted all procedures and calculations to client for review and approval.
- Obtained permits to avoid disruption in project schedule.
- Produced deliverables on time to customer specifications, clarifying requirements and finding solutions.
Maintenance Engineer
Orientals Specialist Lifting
Dubai, United Arab Emirates
04.2013 - 12.2015
- Conducted maintenance on cradles to ensure operational efficiency.
- Performed maintenance on BMU system, enhancing reliability and performance.
- Designed and produced electric control panels for BMU, ensuring compliance with specifications.
- Documented all maintenance activities, creating comprehensive reports for management review.
- Updated maintenance records and logs to track the history and condition of equipment.
Education
Bachelor of Science - Electrical Engineer
Comsats Institute of information Technology
Abbottabad, Pakistan2010
Skills
- Client relationship management
- Contract negotiation
- Sales forecasting
- Technical support
- Positive attitude
- Customer service excellence
- Revenue growth strategies
- Team Leadership
- Customer relationship management
- Time efficiency
- Sales process innovation
- Business development
Languages
Hindi
Advanced
C1
Arabic
Intermediate
B1
English
Advanced
C1
Urdu
Proficient
C2
Timeline
Senior Sales Engineer
Spider Plus Trading Company
09.2023 - Current
Sales Engineer
Spider Plus Construction Equipment Company
01.2021 - 08.2023
Projects Engineer
Osler Access Equipment
01.2016 - 12.2020
Maintenance Engineer
Orientals Specialist Lifting
04.2013 - 12.2015
Bachelor of Science - Electrical Engineer
Comsats Institute of information Technology