ZIA FAROOQUE
Lucknow,india
Summary
Store Manager with extensive experience in high-volume kitchen operations and inventory management in Saudi Arabia. Proven success in budget oversight, staff recruitment, and elevating customer service standards. Expertise in waste reduction and stock control, leading to significant cost savings. Strong communicator skilled in retail software and logistics coordination, ensuring efficient daily operations.
Overview
10
10
years of professional experience
Work History
Store Manager
The grandeur شركه رفاه الكرام لتقديم الوجبات
Makkah, Saudi arabia
11.2024 - Current
- Managed inventory and store operations supporting daily production of up to 18,000 meals in high-volume kitchen
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
- Oversaw inventory management, reducing stock loss through effective control measures.
- Prepared detailed reports on store performance, presenting findings to senior management for strategic planning.
- Recruited motivated, personable staff to deliver outstanding customer care.
- Reduced waste by offering special prices on goods nearing expiry dates.
Administrator
amal al khleej group
al qassim, Saudi arabia
08.2018 - 08.2020
Shift Manager
Burger King
Riyadh, Saudi arabia
05.2016 - 05.2018
- Resolved customer complaints with tact and diplomacy, turning dissatisfied guests into repeat customers.
- Facilitated team meetings to discuss targets, celebrate achievements, and address areas for improvement.
Education
Certificate of Higher Education -
Nadwa college
lucknow2010
Skills
- Inventory management
- Budget control
- Staff recruitment
- Customer service
- Team motivation
- Waste reduction
- Store operations efficiency
- Good communicator
- Stock control systems
- Quality control enforcement
- Product knowledge proficiency
- POS system operation
- Warehouse management system operation
- Strong retail software literacy supporting high-volume kitchen and store operations
- Effective logistics coordination with suppliers and inernal teams to support daily production demands
- Skilled in cost optimization by controlling inventory reducing wastage and managing vendor pricing
- Product ordering
- Supply chain coordination
Hobbies and interests
- Reading quran
Languages
English
Proficient
C2
Arabic
Proficient
C2
Urdu
Proficient
C2
Hindi
Proficient
C2
Bengali
Upper Intermediate
B2
Timeline
Store Manager
The grandeur شركه رفاه الكرام لتقديم الوجبات
11.2024 - Current
Administrator
amal al khleej group
08.2018 - 08.2020
Shift Manager
Burger King
05.2016 - 05.2018
Certificate of Higher Education -
Nadwa college