Ziad H. Bashir
Dammam
Summary
Account manager (sales) .
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Professional and detail-oriented with the ability to use analytical and problem-solving skills to meet goals, with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
With experience in sales, account management, financial operations & strategic planning.
also Demonstrated ability to effectively monitor financial performance and provide financial guidance. Skilled in create & prepare accounting & journal entries, developing budgets, tax preparation and financial forecasts, as well as making & overseeing financial reporting.
Overview
7
7
years of professional experience
Work History
Senior Accountant
ALSARH COMPANY FOR TRAVEL & TOURISM
05.2022 - 09.2024
- Participate in accounting activities of both financial and management & preparing detailed financial and budget reports, supporting strategic planning and investment decisions, assisting departments with annual budgets & reviews, internal control and vat.
- Developed comprehensive plans for managing accounts efficiently and achieving desired results
- Reviewed and approved purchase requests and invoices, verifying alignment with budgetary constraints and approval protocols.
- Negotiated favorable terms with suppliers and banking service providers, achieving notable cost reductions.
- Provided training and support to new team members, ensuring a high standard of financial processing is maintained.
- Supported annual audits by providing information and answers to auditors to facilitate passing audit results.
Account Manager
Alsarh Company for Travel and Tourism
10.2019 - 05.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Drove revenue growth by identifying new business opportunities within existing accounts.
Sales Officer
Dal Group
12.2018 - 10.2019
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Developed strategic sales plans for achieving revenue growth and exceeding targets.
- Boosted sales performance by identifying and targeting high-potential leads.
- Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Customer Service Agent
Zain mobile telecommunication company
02.2018 - 12.2018
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Demonstrated excellent customer service skills by promptly responding to inquiries and resolving customer issues.
- reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate. planned, supervised and coordinated daily activity of junior trainees
Accountant
African Drilling Fluids
05.2017 - 02.2018
- helped Implemented new accounting software system resulting in improved automation and streamlined workflows.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- journal entries (payable & receivable)
Education
Bachelor of Science (B.S.) - Economics & Social Studies (Anthropology, Political science)
The University of Khartoum
12.2016
diploma - Electronic Accounting
Sudatel telecommunications academy
2018
Skills
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Product sales
- Client service
- Product demonstrations
- Sales development
- Business development
- Sales expertise
- Negotiation tactics
- Data analysis
- Accounting and bookkeeping
- MS office suite
- Finance
- industry awarness
- communication
Languages
Arabic
First Language
English
Proficient
C2
Timeline
Senior Accountant
ALSARH COMPANY FOR TRAVEL & TOURISM
05.2022 - 09.2024
Account Manager
Alsarh Company for Travel and Tourism
10.2019 - 05.2022
Sales Officer
Dal Group
12.2018 - 10.2019
Customer Service Agent
Zain mobile telecommunication company
02.2018 - 12.2018
Accountant
African Drilling Fluids
05.2017 - 02.2018
Bachelor of Science (B.S.) - Economics & Social Studies (Anthropology, Political science)
The University of Khartoum
diploma - Electronic Accounting
Sudatel telecommunications academy
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