ZIAD MUSALLI
Makkah,Saudi Arabia
Summary
Administrative Assistant with 4+ years of experience supporting senior management at the Ministry of Justice. Skilled in calendar management, document preparation, and office coordination. Fluent in Arabic and proficient in English.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Executive Assistant
Ministry of Justice
Makkah, Saudi Arabia
08.2021 - 04.2025
- Provided direct administrative support to senior officials, managing calendars, meetings, and official correspondence.
- Improved office efficiency by organizing document control and enhancing digital filing systems.
- Assisted with case management and maintained confidentiality in handling legal documentation.
- Coordinated internal communication and followed up on departmental action items.
Front Desk Agent
Views Hotel
King Abdullah Economic City, Saudi Arabia
01.2021 - 12.2021
- Managed guest services including reservations and check-ins/check-outs.
- Supported the front office operations ensuring a welcoming guest experience.
Front Desk Agent (Pre-Opening Team)
Millennium-Makkah Al Naseem
Makkah, Saudi Arabia
01.2020 - 12.2020
- Delivered exceptional customer service to over 5,000 guests during the Hajj season.
- Managed check-in/check-out procedures and resolved guest inquiries efficiently.
- Collaborated with hospitality teams to maintain service quality and guest satisfaction.
Front Office Department Employee
Makarim Umm Al-Qura Hotel
Makkah, Saudi Arabia
01.2018 - 12.2018
- Completed 8-week professional training in front office operations and customer service.
- Developed hands-on skills in guest interaction and administrative hotel systems.
Education
BACHELOR OF BUSINESS ADMINISTRATION - Business administration
Umm Al-Qura University
Makkah, Saudi ArabiaSkills
- Executive Calendar Management
- Document Preparation
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Office Coordination & Administrative Support
- Written and Verbal Communication
- Customer Service & Front Office Operations
- Confidential Information Handling
- Team Collaboration
Languages
Arabic
Native
English
Advanced
Timeline
Executive Assistant
Ministry of Justice
08.2021 - 04.2025
Front Desk Agent
Views Hotel
01.2021 - 12.2021
Front Desk Agent (Pre-Opening Team)
Millennium-Makkah Al Naseem
01.2020 - 12.2020
Front Office Department Employee
Makarim Umm Al-Qura Hotel
01.2018 - 12.2018
BACHELOR OF BUSINESS ADMINISTRATION - Business administration
Umm Al-Qura University
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