ZIYAD ALGAIN
Riyadh
Summary
9+ year experience in management, Keen for new challenges. Worked in many business projects starting from the initiatives stage to measuring performance and meeting targets and KPIs.
Overview
10
10
years of professional experience
Work history
GENERAL MANAGER
Techsup
Riyadh
01.2021 - 12.2023
- Evaluate all
- cut cost
- improve operation
- Managing overall operations of all business units.
- Cut cost by
- Evaluating performance and productivity of all business units.
- Developing and implementing growth strategies.
- Set policies and processes.
PROJECT MANAGER
Techsup
Riyadh
01.2017 - 12.2020
- Developed and launched a new business unit (outsource callcenter).
- Secured clients and provided exceptional service to foster long-term business relationships.
- Managed diverse client portfolios in healthcare, retail, restaurants, logistics, government projects, etc.
- Led team of over 30 employees.
- Oversaw other Company Services and government initiatives (Elm Sales partner and Telework an initiative licensed by the Saudi Ministry of Human Resource and Social Development).
ASSISTANT PRODUCT MANAGER
HSBC Bank (SABB)
Riyadh
10.2014 - 01.2017
- Customer Value (Ensure credit card holders are provided with excellent service level & acquire new clients).
- ICSABB (Credit Card Point loyalty program).
- Oversaw introduction of prepaid Credit Card products.
- Developed campaign objectives, tracked performance, and reported findings to manager.
(CO-OP) Marketing Trainee
HSBC Bank (SABB)
Riyadh, Riyadh Region
02.2014 - 08.2014
- Internal SABB Platform, aimed to increase employee's engagement and create awareness of bank values and messages.
- Communicate and follow up with Marketing Agency to plan campaigns and ensure brand guidelines are implemented.
- Measure marketing campaign results.
Education
Full Bridge Program -
Completed a 160-hour business boot camp lead by an experienced business practitioner and Harvard Business School Graduate.
BACHELOR OF SCIENCE - MARKETING
Prince Sultan University
Some College (No Degree) -
University of Colorado
Boulder,Colorado Skills
- Communication
- Critical thinking
- Team work
- Strategic planning
Languages
ARABIC
ENGLISH
Personal Information
Title: GENERAL MANAGER
Timeline
GENERAL MANAGER
Techsup
01.2021 - 12.2023
PROJECT MANAGER
Techsup
01.2017 - 12.2020
ASSISTANT PRODUCT MANAGER
HSBC Bank (SABB)
10.2014 - 01.2017
(CO-OP) Marketing Trainee
HSBC Bank (SABB)
02.2014 - 08.2014
BACHELOR OF SCIENCE - MARKETING
Prince Sultan University
Full Bridge Program -
Completed a 160-hour business boot camp lead by an experienced business practitioner and Harvard Business School Graduate.
Some College (No Degree) -
University of Colorado
Similar Profiles
BAKR RAMMAHBAKR RAMMAH
Chief accountant at Techsup Marketing Co.Chief accountant at Techsup Marketing Co.
Ahmad Ibrahim Al-ArajAhmad Ibrahim Al-Araj
Internship at general authority of civil aviationInternship at general authority of civil aviation
ABDELAZIZ GOURASHIABDELAZIZ GOURASHI
Volunteer Biomedical Engineer at King Fahad HospitalVolunteer Biomedical Engineer at King Fahad Hospital
Dania AlowaifeerDania Alowaifeer
Coop Trainee at Solutions by StcCoop Trainee at Solutions by Stc
SAJID ULLAH KHANSAJID ULLAH KHAN
Senior Civil 3D CAD / BIM Modeler at WSSJV (WEBUILD-SAJCO- SILINI)Senior Civil 3D CAD / BIM Modeler at WSSJV (WEBUILD-SAJCO- SILINI)