Summary
Overview
Work History
Education
Skills
PROJECTS
Certification
LANGUAGE
Timeline
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Ziyad Alsenaidi

Riyadh

Summary

Detail-oriented accountant with a strong educational foundation in accounting principles and practices, complemented by a proven track record of exceptional business acumen. Recognized for cultivating lasting relationships with clients and colleagues, fostering collaboration and trust. Outstanding communication skills support a commitment to continuous professional development, ensuring the delivery of optimal financial solutions. Passionate about leveraging expertise to drive organizational success and achieve financial excellence.


Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.


Motivated hospitality professional with strong customer service experience, seeking to transition into the aviation sector. Brings excellent communication skills, strong problem-solving abilities, and experience working with international guests in fast-paced environments. Well-versed in basic airport operations, aviation safety principles, and passenger handling procedures. Passionate about delivering exceptional service and ensuring a smooth travel experience for all passengers. Familiar with check-in procedures, boarding processes, and passenger service guidelines. Knowledgeable about airport security protocols, documentation requirements, and safety awareness. Possesses a solid understanding of basic aviation terminology and the end-to-end passenger journey, with a strong interest in airline operations and customer service standards.



Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Manager

Shark Land
12.2024 - 08.2025
  • Developed and maintained strong client relationships to enhance customer satisfaction.
  • Implemented effective sales strategies that improved team performance and revenue generation.
  • Analyzed market trends to identify new opportunities for business growth.
  • Collaborated with marketing team to create promotional materials and campaigns.
  • Trained and mentored junior sales staff on product knowledge and best practices.
  • Executed daily sales operations, ensuring alignment with company objectives.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Guest Service Associate

Holiday Inn
08.2018 - 03.2019
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted in maintaining clean and organized front desk area to enhance guest experience.
  • Learned booking systems to manage reservations and coordinate guest check-ins effectively.
  • Supported team with daily operations, ensuring adherence to company policies and procedures.
  • Handled cash transactions accurately while ensuring compliance with financial procedures.
  • Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.

Education

Bachelor of Science - Accounting

CEDAR CREST COLLEGE
01.2024

Skills

  • Financial Analysis: Ratio analysis, trend analysis, industry comparisons
  • Auditing: Internal audit, risk assessment, audit documentation
  • Taxation: Tax planning, tax preparation, compliance
  • Budgeting & Forecasting: Budget creation, financial forecasting, financial planning
  • Cost Management: Cost analysis, Activity-Based Costing (ABC), cost control measures
  • Proficient in Microsoft Excel and QuickBooks
  • Effective relationship management
  • Sales team development
  • Team leadership
  • Objectives and outcomes management
  • Hospitality operations experience
  • Knowledge of hospitality industry

PROJECTS

Financial Statement Analysis Project, Conducted an in-depth analysis of ABC Corp’s financial statements over a three-year period., Performed ratio analysis, trend analysis, and industry comparisons., Provided detailed recommendations to improve financial health and performance., Auditing Project, Executed an internal audit for a hypothetical company, ensuring adherence to auditing standards., Documented the entire audit process, including findings and actionable recommendations., Enhanced skills in risk assessment and audit planning., Tax Planning and Preparation Project, Developed a comprehensive tax plan for a small business, ensuring compliance with current tax laws., Prepared accurate tax returns and identified strategies for tax savings., Gained hands-on experience with tax software and regulations., Budgeting and Forecasting Project, Created detailed budgets for a departmental unit, covering both short-term and long-term financial plans., Conducted financial forecasting using various techniques and tools., Provided insights and recommendations to improve budget accuracy and financial stability., Cost Analysis and Management Project, Analyzed the cost structure of a manufacturing process, applying Activity-Based Costing (ABC)., Identified key cost drivers and implemented cost control measures., Suggested efficiency improvements that led to a potential cost reduction.

Certification

  • Business Certification Exam - With Cedar Crest College
  • OWER, Influence, & Negotiation Toughest Negotiator
  • Certified Guest Service Associate, IHG Academy Hotels Hospitality Program

LANGUAGE

Native Arabic
Fluent English

Timeline

Sales Manager

Shark Land
12.2024 - 08.2025

Guest Service Associate

Holiday Inn
08.2018 - 03.2019

Bachelor of Science - Accounting

CEDAR CREST COLLEGE
Ziyad Alsenaidi