Ziyad Fairaq
Yanbu
Summary
Sharp IT Administrator with solid history of training staff to comply with information technology procedures. Intuitive and detail-oriented in detecting bugs and issues. Resourceful and goes extra mile to complete tasks.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
IT Administrator
Mada Carpets Company
Yanbu, Medina Region
04.2022 - Current
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Organised team building activities to foster professional relationships with staff.
- Facilitated meetings to discuss latest developments and promote target goals.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Coordinated maintenance and repairs of office facilities and equipment.
- Produced and submitted expenses reports to management.
- Effectively managed all laptops & PCs and handled most of the problems in case either software or hardware
- Having the ability to Installing the latest devices and programs
- Handling Firewalls and Routers
- much knowing about server hardware and software
Education
Bachelor of Science - data science
Saudi Electronic University
Yanbu, Medina Region 01.2022 -
Diploma of Higher Education - Computer Programing and Information Systems
Taibah University
Yanbu, Medina Region 01.2020 - 12.2021
Skills
- IT budget and cost control
- Technical issues analysis
- Project lifecycle management
- IT security and networking
- Cloud technologies
- Office 365
- VMware
Am looking for new challenges such as working with a huge team and making a perfect impression
So we can apply all the following:
- Software testing
- Cybersecurity
- Desktop troubleshooting
- Hardware repair
- SAP
- Skilled in TCP/IP and WAN
- Application installations
- System upgrades
- Windows server
Accomplishments
- Contributed to a reduction in operational costs of 40%
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Identify server problems
- Find alternative solutions to all problems.
- making a better stock of hardware parts the keep the workflow
Languages
Arabic
Native
English
Intermediate
Timeline
IT Administrator
Mada Carpets Company
04.2022 - Current
Bachelor of Science - data science
Saudi Electronic University
01.2022 -
Diploma of Higher Education - Computer Programing and Information Systems
Taibah University
01.2020 - 12.2021
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