Zohaib Abid
Social Media Manager
Jeddah
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Social Media Manager
Zaipps
Jeddah
08.2022 - 02.2023
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Implemented systems and procedures to increase sales.
- Answered live online chats to give quick answers and solve problems faster.
Social Media Manager
Asian Tandoor
Jeddah
12.2021 - 05.2022
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Managed budget allocation and resource utilization to maximize marketing ROI.
Social Media Manager
Education E-Solutions
Jeddah
12.2019 - 07.2021
- Analyzed and reported social media and online marketing campaign results.
- Designed and implemented social media strategies to align with business goals.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Answered live online chats to give quick answers and solve problems faster.
- Developed customer service processes to improve customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
Bachelor of Science - Computer Science
Binary University of Management & Entrepreneurship
Malaysia 04.2017 - 06.2020
Skills
Strategic planning
Online marketing strategies
Online presence monitoring
Lead Development
Promotion tactics implementation
Social Media Management
Marketing analytics
Progress monitoring
Certification
Facebook Ads & Ecommerce Easy Course 2023
Timeline
Facebook Ads & Ecommerce Easy Course 2023
01-2023
Social Media Manager
Zaipps
08.2022 - 02.2023
Social Media Manager
Asian Tandoor
12.2021 - 05.2022
Social Media Manager
Education E-Solutions
12.2019 - 07.2021
Graphic Design
04-2019
Bachelor of Science - Computer Science
Binary University of Management & Entrepreneurship
04.2017 - 06.2020