Zohaib Khalid
Riyadh,Saudi Arabia
Summary
Demonstrated strong interpersonal skills and a commitment to customer satisfaction, ensuring exceptional service delivery. Proficient in inventory management and transaction handling, contributing to efficient operations. Ready to apply effective communication, teamwork, and problem-solving abilities in sales assistance and warehouse roles.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work history
Sales assistant
Imtiaz Super Market
Gujranwala, Pakistan
2023.03 - 2025.12
- Provided personalised shopping guidance to enhance customer experience and informed product choices.
- Supported customers in product selection to ensure satisfaction and build confidence.
- Addressed customer questions and complaints promptly to enhance service quality.
- Built strong regular-customer relationships to support repeat business and loyalty.
- Managed multiple tasks at once while maintaining high-quality customer care.
- Communicated clearly by sharing detailed product information and guidance.
- Handled cash transactions quickly while keeping end-of-shift accounting accurate.
- Followed company procedures and guidelines to support smooth retail operations.
- Updated product labelling and pricing to reflect discounts and offers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Warehouse team leader
Afzal Electronics
Sialkot, Pakistan
2019.11 - 2022.06
- Led 5 warehouse personnel to achieve daily efficiency targets.
- Supervised packing and dispatch workflows to ensure timely delivery.
- Managed inventory controls using a proprietary software system for accuracy.
- Assisted annual stock takes to keep inventory records up to date.
- Mediated interpersonal disputes to maintain a positive team atmosphere. to maintain a calm, productive team environment.
- Addressed customer inquiries and complaints to enhance customer satisfaction. and complaints to raise customer satisfaction levels.
Warehouse assistant
Afzal Electronics
Sialkot, pakistan
2016.03 - 2019.10
- Loaded and unloaded goods carefully to prevent damage during handling.
- Checked received goods closely to maintain quality standards at all times.
- Maintained clean and organised warehouse areas to support operational efficiency.
- Sorted materials into correct warehouse racks and shelving locations.
- Completed regular stock checks to keep inventory records accurate.
- Monitored stock levels to initiate timely reorders and prevent stockouts.
- Managed time effectively to enhance daily productivity and ensure consistent output.
- Followed company policies to keep work disciplined and compliant every shift.
- Managed documentation to keep records accurate and easy to access.
- Assumed additional tasks to enhance operational efficiency. to support operations and stay flexible.
Education
Matriculation (Computer) - Computer
Govt High school
Gujranwala 2011.02 - 2013.04
Intermediate in Computer Science (ICS) - computer
Soft Solution Collage
Gujranwala 2013.08 - 2015.05
Skills
- Point of sale operations
- B2C sales
- In-person selling
- Sales reporting
- Retention strategies
- Complaint management
- Client relations
- Digital marketing proficiency
- Brand promotion
- Inventory management
- Initiative taking
- Confident communicator
- Positive attitude
Languages
English
Advanced
Urdu
Native
Arabic
Beginner
Hindi
Advanced
Timeline
Sales assistant
Imtiaz Super Market
2023.03 - 2025.12
Warehouse team leader
Afzal Electronics
2019.11 - 2022.06
Warehouse assistant
Afzal Electronics
2016.03 - 2019.10
Intermediate in Computer Science (ICS) - computer
Soft Solution Collage
2013.08 - 2015.05
Matriculation (Computer) - Computer
Govt High school
2011.02 - 2013.04