MS Office
Hi, I’m
ZOHEB AHMED
Head Of Fulfillment
292, Huron Street
Summary
Proficient Fulfillment Manager well-versed in functional leadership, including setting schedules and job assignments, managing employee productivity and monitoring inventory levels. Strong communication and multitasking abilities with a detail-oriented and organized nature. Desiring to bring 12 years of progressive experience to a new role with room for career growth.
Overview
13
years of professional experience
4
Certifications
5
Languages
Work History
LaverneRiyadh
Head Of Fulfillment
10.2022 - Current
Job overview
- Handled day-to-day shipping and receiving overseeing more than 1 Lakhs packages per day
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Tracked production and quality control systems to proactively identify deficiencies
- Managed over 2 Million shipments in inventory and 50+ employees in 1 Lakhs square-foot warehouse
- Operated OTO computer system, hand-held inventory control device and calculator to fill orders on time
NoonRiyadh
Logistics Supervisor
12.2019 - 08.2022
Job overview
- Improved efficiency by 80% through employee management, workflow evaluations and monitoring procedures.
- 0.35 million day-to-day shipping and receiving overseeing with 1000+ employees.
- Tracked production, quality control systems, management reports.
- Worked with 3PL vendors to schedule daily pickups & return.
Inthree Access Services Pvt. LtdChennai
Team Lead
05.2018 - 11.2019
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Used MS Office to keep records of customer interactions, customer accounts with 100 service calls and 30 sales calls per day.
- Prepared management reports by collecting and analyzing customer information.
Sulekha.com New Media Pvt. LtdChennai
Senior Team Leader
01.2012 - 05.2018
Job overview
- Increased productivity by 20% and revenue streams by 10% through effective change management practices.
- Implemented new processes to streamline workflow within team, averaging 2 hours of additional productivity per day.
- Developed and delivered new hire transition training and quality assurance programs, increasing new-hire retention 5%.
First Source Services Pvt. LtdChennai
Data Analyst
10.2010 - 11.2011
Job overview
- Researched and resolved issues regarding integrity of data flow into databases.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Monitored and controlled data upload, checking for successful data import and quality.
Education
Mohammed Sathak College of Arts & ScienceChennai, India
Bachelor of Science from Computer Science
06.2007 - 2010.04
Skills
Distribution & Warehousing
Software
WMS & LMS
OTO & Odoo
MySQL & NetSuite
Certification
Bandido, Noon
Timeline
Head Of Fulfillment
Laverne
10.2022 - Current
Bandido, Noon
06-2020
Logistics Supervisor
Noon
12.2019 - 08.2022
Idea Bee, Inthree Access Services Pvt. Ltd.
04-2019
Team Lead
Inthree Access Services Pvt. Ltd
05.2018 - 11.2019
Super Sixer, Sulekha.com New Media Pvt. Ltd.
09-2016
Senior Team Leader
Sulekha.com New Media Pvt. Ltd
01.2012 - 05.2018
Star Of The Month, First Source Services Pvt. Ltd.
12-2011
Data Analyst
First Source Services Pvt. Ltd
10.2010 - 11.2011
Mohammed Sathak College of Arts & Science
Bachelor of Science from Computer Science
06.2007 - 2010.04
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