ZUBAIR AHMED
Medina,SAUDIA ARABIA
Summary
Store Supervisor with 15 years of experience leading dynamic teams. Grows profits and controls costs through responsible stock ordering and route planning. Holds comprehensive knowledge of [warehouse] regulations. Industrious individual experienced in managing and mentoring sales assistants. Possesses exceptional interpersonal skills to build rapport with customers. Competently drives employees to exceed targets. Hardworking student seeking to gain real-world skills. Eager to assist in daily store operations as part of learning process. Hardworking STORE KEEPER with extensive staff supervision experience. Skilled in planning and multitasking to meet busy sales floor demands. Excels in coaching and development to achieve committed, driven service teams
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Senior storekeeper
NATIONAL FOOD INDUSTRIES COMPANY (LUNA)
MADINAH, SAUDI ARABIA
06.2009 - Current
- Performed risk assessments and security checks to comply with health and safety legislation.
- Resolved complaints to achieve full customer satisfaction.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Managed stock levels to maximise sales opportunities.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Kept inventories updated to enable timely stock reorder and replenishment.
- Maintained high levels of stock quality, implementing procedures that led to 99% decrease in stock damage.
- Supported front-line sales teams with well-coordinated administrative operations.
- Analyzed sales reports to identify trends and update strategies.
- operating forklift 15 years Doosan/Toyota/Hyster
- working as sales coordinator whenever also when in need
- following FIFO system first in first out / checking expiry dates weekly monthly
- 15 years working in SAP software
- using Roadnet for routing
- SAP NetWeaver organization work
- SAP SUCCES FACTOR
CRYPTOCURRENCY TRADING
EXCHANGES
MADINAH, SAUDI ARABIA
01.2016 - Current
- Researched software requirements to overcome potential constraints and produce feasible designs.
- Collaborated with other developers to identify and alleviate software bugs.
- Checked software for errors and coded updates to fix problems.
- Proven ability to learn quickly and adapt to new situations.
part time Food delivery
Hunger station
MADINAH, SAUDI ARABIA
01.2018 - 01.2020
- Received consistently positive customer feedback on delivery times and service levels.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
- Verified orders with customers upon delivery.
- Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
- Collected orders from various restaurant locations quickly.
- Checked food and drink orders for accuracy before leaving restaurant.
- Stored and delivered food while maximising food safety.
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Alerted customers about delays to pickup or delivery to foster satisfaction.
- Complied with company policies and food regulations for customer health and safety.
- Completed deliveries with smile and patient, personalised service.
- Utilised GPS navigation systems to optimise route planning.
- Avoided road congestion by taking alternative routes where possible.
Internet cafe attendant
AQUA INTERNET CAFE
JEDDAH, SAUDI ARABIA
01.2003 - 07.2003
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Practiced healthy and safety measures to comply with regulations.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Tracked and resolved component-level faults.
- Built and maintained strong working relationships with colleagues.
Assistant auto mechanic
AL FALAH FOR AUTO SERVICES
JEDDAH, SAUDI ARABIA
05.2002 - 12.2002
- Scheduled and carried out Planned Preventative Maintenance (PPM).
- Aligned and adjusted vehicle steering, motors and brakes.
- Inspected customer vehicles for wear, tear and damage from accidents.
- Assessed vehicle maintenance status and completed kilometre-based services, including changing out belts, filling fluids and replacing gaskets.
- Changed vehicle oil and replaced filter.
- Disassembled and reassembled motor components to facilitate repair work.
- Fit and replaced engines, understanding and following manufacturers instructions. Under the supervision of mechanic instruction
Marchindiser
Binzagr Company
JEDDAH, SAUDI ARABIA
01.2001 - 04.2002
- Processed and priced new items to optimise customer interest.
- Analysed sales to identify top-performing products.
- Produced attractive signage for products, offers and sales promotions.
- Managed inventory to secure high-performing seasonal collections in line with customer demand.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Improved displays and installed POS tailored to individual store features.
- Walked through store regularly to evaluate and enhance merchandising displays.
- Recommended adjustments to pricing strategies based on market demand and competitor pricing.
Education
high school - computer science / general science
BOARD OF SECONDRY SCHOOL
Jeddah/Saudi Arabia 01.2006 - 04.2007
ENGHLISH LANGUAGE - ENGLISH LANGUAGE
ANGLOPHILE ENGLISH LEARNING CENTER
07.2004 - 12.2004
Skills
- Stock management
- Employee management
- Opening and closing procedures
- Staff supervision
- Just In Time stock control
- Merchandising
- Stock loss prevention techniques
- Training and development
- SAP Warehouse Management (WM)
- HTML5 (LEARNING)
- CSS ( LEARNING)
- Inventory oversight
- Inventory audits
- Warehouse operations
- Working under high pressure
Languages
English
Advanced
Arabic
Advanced
Urdu
Fluent
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 100% by completing TASK with accuracy and efficiency.
- Re-organized something to make it work better
- Identified a problem and solved it
- Come up with a new idea that improved things
- Developed or implemented new procedures or systems
- Worked on special projects
- Received awards
- Been complimented by your supervisor or co-workers
- Increased revenue or sales for the company
- Saved money for the company
- Saved time for the company
- Contributed to good customer service
Hobbies
TRAVELING
GYM
SWIMMING
HIKING
JOGGING
DRIVING
FOOTBALL
CRICKET
PS4/GAMES
FOOD
Timeline
part time Food delivery
Hunger station
01.2018 - 01.2020
CRYPTOCURRENCY TRADING
EXCHANGES
01.2016 - Current
Senior storekeeper
NATIONAL FOOD INDUSTRIES COMPANY (LUNA)
06.2009 - Current
high school - computer science / general science
BOARD OF SECONDRY SCHOOL
01.2006 - 04.2007
ENGHLISH LANGUAGE - ENGLISH LANGUAGE
ANGLOPHILE ENGLISH LEARNING CENTER
07.2004 - 12.2004
Internet cafe attendant
AQUA INTERNET CAFE
01.2003 - 07.2003
Assistant auto mechanic
AL FALAH FOR AUTO SERVICES
05.2002 - 12.2002
Marchindiser
Binzagr Company
01.2001 - 04.2002
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