Zubair Mohammed
IT Infrastructure Engineer
Jeddah,02
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
WHSmith - IT Infrastructure Manager
Tihama
JEDDAH, MAKKAH
12.2015 - Current
- Member of IT Management and Change Management Teams.
- Responsible for managing and maintaining complex enterprise network infrastructure, including 2 data centres and 30 retail store locations, including network, servers, POS, voice, CCTV, footfall system and wireless.
- Responsible for setting up new retail stores, which includes POS installation with LS retail setup. Complete setup which meets standards of store.
- Provided functional support to end users for Microsoft dynamics Business central and Dynamics NAV, GP and Microsoft dynamics RMS.
- Responsible for meeting regulatory and audit requirements.
- Tested and implemented new technology-based projects such as Cisco, Polycom video conferencing and later move to collaboration tools.
- Accountable for providing computing, networking and remote services for 350+ employees kingdom wide in 7/24/365 environment.
- Evaluated, purchased and implemented new data backup system for both data centres with cross-site replication for offsite recovery.
- Managed $500k budget, rolling cost savings in excess of $100k in 2017 and $150k in 2019.
- Participated in development meetings for high-value customers and business operations updates.
- Managed multiple vendor relationships to provide support and sales in all aspects of IT environment.
Network Engineer
ARCOMA- Arabian Commercial Agency
JEDDAH, MAKKAH
03.2012 - 12.2015
- Responsible for management of IT systems, including servers, PCs, Tablets, and networking equipment at corporate office and 2 manufacturing plants.
- Upgraded network infrastructure from physical servers to VMWare environment with virtual servers.
- Provided network support services for devices such as cisco manageable switches, routers and other hardware.
- Collaborated with vendors to select and install to optimize network performance and uptime.
- Created VPN infrastructure for workers, allowing for secure remote connections.
- Integrated fixed wireless connectivity into facilities lacking access to terrestrial high-speed networks.
- Designed new backup solution utilizing Symantec backup appliances for security and fault tolerance.
- Configured DFS replication for remote servers to replicate data for backup.
Network Administrator
BUGSHAN- HOSPITAL
JEDDAH, MAKKAH
04.2011 - 03.2012
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Planned, coordinated and implemented network security measures.
- Rewrote and updated group policy with new domain move and domain level raise.
- Provided support for end users on OASIS hospital management system on various modules.
- Provided support to marketing department in establishing electronic marketing, through web sites and social media.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
- Managed data backups and disaster recovery operations for 150-person company
System Administrator
3-Line Systems Pvt. Ltd.
Hyderabad, Telangana
02.2010 - 01.2011
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Completed reports detailing network and systems performance, costs and downtime issues.
- Installed and upgraded internal and third party software.
- Conducted testing and troubleshooting for various software remotely and onsite for 20 server sets to maintain operational readiness
Education
Bachelors Degree-Computer Science And Engineering
B-Tech Jawaharlal Nehru Technological University
Hyderabad 06.2005 - 05.2009
High School Diploma -
Board of Intermediate
Hyderabad 06.2003 - 06.2005
Skills
Network Infrastructure Monitoring
Infrastructure costs monitoring
Microsoft Dynamics ERP functional support
Retail store setup and support
Microsoft O365, Azure AD, WIndows Server Latest, Hyper -V, Virtualisation
Change management, Risk mitigation and Management
Disaster Recovery and Business Continuity
Timeline
WHSmith - IT Infrastructure Manager
Tihama
12.2015 - Current
Network Engineer
ARCOMA- Arabian Commercial Agency
03.2012 - 12.2015
Network Administrator
BUGSHAN- HOSPITAL
04.2011 - 03.2012
System Administrator
3-Line Systems Pvt. Ltd.
02.2010 - 01.2011
Bachelors Degree-Computer Science And Engineering
B-Tech Jawaharlal Nehru Technological University
06.2005 - 05.2009
High School Diploma -
Board of Intermediate
06.2003 - 06.2005