Dedicated Restaurant manager with more than six years of experience in restaurant management, inventory management and customer service. Friendly and hardworking communicator with proven success analysing operations to improve efficiency and quality of service. Develops comprehensive business plans to promote profitable sales.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Restaurant Manager
broccoli pizza and pasta
Khamis Mushait, 'Asir Region
08.2019 - Current
Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Protected brand image by ensuring interior restaurant presentation was exceptionally maintained.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Achieved financial goals through rigorous restaurant budgeting and forecasting.
Developed, implemented and communicated business plans to promote profitable food and beverage sales.
Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
Analysed operations to improve restaurant efficiency and service levels.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Steward
farzi cafe
jaipur, india
07.2017 - 08.2019
Education
Bachelors in hotel and hospitality management - F&B, Production
Patiala university
Patiala india
08.2015 - 07.2019
Skills
Food preparation and safety
Produce costings
Waste reduction
Employee feedback management
Operations management
Order delivery practices
Recipes and menu planning
Front of House (FOH) recruitment
Food service background
Kitchen equipment operation and maintenance
Results-orientated
Natural leader
Front of House (FOH) training
Passion for customer satisfaction
Strong work ethic
Restaurant cost control
Staff scheduling
DUPLICATE - Point of Sale system operation
Cost-controls
Languages
English, Arabic, Hindi
Advanced
Certification
Appreciated twice for achieving the sales budget and awarded with a certificate.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Restaurant Manager
broccoli pizza and pasta
08.2019 - Current
Steward
farzi cafe
07.2017 - 08.2019
Bachelors in hotel and hospitality management - F&B, Production