Zubayer Mahmud Khandaker
Summary
Dedicated and adaptable communicator with a strong background in cross-cultural communication, community engagement, and technology. Seeking opportunities to leverage my skills and experiences to contribute effectively in a professional setting.
Overview
1
1
Certification
Work History
Cash Officer
Lazz Pharma
06.2022 - 08.2022
- Improved customer satisfaction by efficiently processing cash transactions and providing prompt service.
- Reduced errors with effective management of cash drawer, ensuring timely deposits and withdrawals.
- Collaborated with team members to maintain a secure work environment, implementing loss prevention measures as necessary.
- Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
- Cultivated positive relationships with clients while maintaining their privacy and confidentiality at all times.
- Assisted customers in navigating financial services, offering advice on products tailored to their needs.
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
Education
Bachelor of Science - Cybersecurity
University of South Florida (USF)
Tampa, Fl05.2027
Skills
- Cross-Cultural Communication
- Teamwork and Collaboration
- Technical Communication
- Cultural Sensitivity
- Written Communication
- Adaptability
- Professionalism and Ethics
- Cash handling expertise
- Data Entry Efficiency
- Sales and Cross-Selling
- Customer Service
- Cash Flow Management
Certification
- Achieved LinkedIn Course Certificate in Project Leadership.
- Achieved LinkedIn Course Certificate in Reverse Engineering Foundations: Product Design.
Cultural memberships
- Cultural Background, Bengali, Active Member of the Bengali Student Association, Involvement in cultural events and activities that promote Bengali culture and traditions, Shaped communication style to reflect values and traditions of the Bengali community
- Co-Cultural Membership, Computer Science Student Community at USF, Engaged in technical discussions, coursework, and projects, Enhanced adaptability and cross-cultural communication skills, Developed effective communication within a diverse student community
Research topic relevance
My experiences, especially related to international customers and cross-cultural communication, provide valuable insights into globalization, cultural diversity, and business communication. These experiences offer personal anecdotes and real-world context to support research in these areas.
References
Available upon request
Languages
Bengali
Native language
English
Proficient
C2
Arabic
Intermediate
B1
Hindi
Intermediate
B1
Urdu
Intermediate
B1
Spanish
Elementary
A2
Dutch
Elementary
A2
French
Elementary
A2
German
Elementary
A2
Timeline
Cash Officer
Lazz Pharma
06.2022 - 08.2022
Bachelor of Science - Cybersecurity
University of South Florida (USF)
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