Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zuhria Ghazi Saleem Firwana

Zuhria Ghazi Saleem Firwana

Jeddah,KSA

Summary

Experienced in Food & Beverage, Customer Services, and Hospitality Management, with a strong background in Event Planning and Banquet Operations. Proven expertise in Catering and Hotel Management, complemented by proficiency in Microsoft Office and 3D Max Auto Desk Graphics. Dedicated to delivering exceptional service and enhancing guest experiences, aiming to leverage skills for continued professional growth within the hospitality industry.

Overview

9
9
years of professional experience

Work History

Banquet Senior Supervisor

Ramada Continental Hotel
Jeddah, Mecca Region
04.2011 - 07.2017

- Inspect grooming of all staff members, inspect quality of room set-up; cleanliness, neatness, correct set-up.

- Oversee setting up and execution of events in ballrooms, exhibit halls, and meeting rooms.

- Coordinated and directed banquet functions as necessary; served as a liaison for the Food and Beverage and Sales Department.

- Communicated with catering, culinary, front office, and guest services daily to ensure a seamless experience for guests.

- Assisted with banquet set-up, food service, expediting, tear down and banquet employee training.

Banquet supervisor

WESTIN Hotel
Jeddah, Saudi Arabia
05.2008 - 03.2010

- Inspected facility daily to ensure high quality food presentation and cleanliness.

- Worked with clients to coordinate and plan events in one of several ballrooms and meeting rooms at this ocean front resort.

- Managed banquet functions including overseeing events at function.

- Communicated with catering, culinary, front office, and guest services daily to ensure a seamless experience for guests.

- Managed events (BEO), customer's preferences and creating an exceptional guest experience.

- Supervised and coordinated daily operation of meeting/banquet set-ups and services.

- Coordinated all banquet bar events, provided food and beverage service for over 300 guests.

Education

High School Diploma - Literary Department

Second Secondary Girls School.
Jeddah, Mecca Region
09.1997 - /1999

Skills

- Food & Beverage

- Customer Services

- Hospitality Management

- Event Planning

- Banquet Operations

- Catering

- Hotel Management

- Microsoft Office

- 3D max auto desk Graphics

Languages

Arabic
Native
English
Upper intermediate

Timeline

Banquet Senior Supervisor

Ramada Continental Hotel
04.2011 - 07.2017

Banquet supervisor

WESTIN Hotel
05.2008 - 03.2010

High School Diploma - Literary Department

Second Secondary Girls School.
09.1997 - /1999
Zuhria Ghazi Saleem Firwana