Wilson Francisco
Bulacan,Balagtas,philippines
Summary
Skilled in latte art creation, product displaying, and inventory control, with a strong understanding of profit margins and direct supplier ordering. Demonstrates expertise in cash handling and maintaining efficient stock levels to optimise operations. Committed to delivering high-quality service while contributing to business growth through effective resource management.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Barista supervisor
Three Miles Cafe
Riyadh, Riyadh Region
11.2020 - Current
- Coordinated staff rotas effectively to guarantee seamless service throughout the day.
- Demonstrated advanced understanding of various types of coffee and their preparation methods when providing guidance to junior staff members.
- Implemented promotional campaigns successfully, driving an increase in sales volume without specific numbers mentioned.
- Ensured adherence to health and safety regulations, fostering a safe working environment.
Barista team leader
IKEA
Alsulayman,RiyadhCity, Saudi Arabia
10.2012 - 10.2020
- Managed high volume orders during peak hours maintaining quality of service.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Performed cash handling duties accurately to maintain financial integrity.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
Kitchen staff member
Tropical Hut
Manila, Philippines
03.2007 - 03.2008
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Assisted in food preparation for enhanced meal quality.
- Prepped ingredients prior to cooking for more efficient service times.
- Ensured smooth service with effective communication skills.
Merchandiser
ACE Hardware Inc.
Alabang, Philippines
06.2002 - 06.2005
- Performed stock management duties for optimal inventory control.
- Handled returns and complaints efficiently, upheld customer satisfaction levels.
- Analysed sales reports, implemented effective merchandise strategies accordingly.
- Achieved improved product placement with negotiation skills.
Education
Bachelor of Science - Marine Transportation
Philippine Merchant Marine School
Philippines 06.1999 - 06.2001
Skills
- Latte art creation
- Product displaying
- Understanding of profit margins
- Direct supplier ordering
- Cash handling
- Inventory control
Languages
Arabic
Intermediate
English
Upper intermediate
Timeline
Barista supervisor
Three Miles Cafe
11.2020 - Current
Barista team leader
IKEA
10.2012 - 10.2020
Kitchen staff member
Tropical Hut
03.2007 - 03.2008
Merchandiser
ACE Hardware Inc.
06.2002 - 06.2005
Bachelor of Science - Marine Transportation
Philippine Merchant Marine School
06.1999 - 06.2001
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