Summary
Overview
Work History
Education
Skills
Timeline
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Mukhsith Abdussalam

Mukhsith Abdussalam

Riyadh

Summary

Results-driven Senior Application Specialist with over a decade of experience implementing and managing enterprise Time Attendance, Payroll, and HR solutions for high-profile clients. Demonstrated expertise in project management, data migration, business requirement analysis, and delivering customized solutions. Skilled in presales activities, including product demonstrations, solution design, and proposal creation. Adept at leading cross-functional teams, resolving technical issues, and driving strategic initiatives to enhance operational efficiency and maximize client satisfaction.

Overview

12
12
years of professional experience

Work History

Senior Application Specialist

Prestige Saudi Company
06.2013 - Current
  • Deployed Payroll Management, HR and Time Attendance Applications for major clients across Saudi Arabia, ensuring seamless integrations.
  • Delivered engaging presentations and live system demonstrations to clients, highlighting product capabilities and business value.
  • Collaborated with sales teams to design and present tailored presales strategies, ensuring alignment with client requirements.
  • Provided technical and business expertise during presales engagements to secure new client acquisitions.
  • Managed multiple implementation and data migration projects simultaneously, maintaining high-quality deliverables.
  • Authored detailed Business Requirement Documents (BRDs) and implemented tailored solutions to address client needs.
  • Led deployment and training initiatives, aligning product functionality with organizational goals.
  • Directed support teams to meet project deadlines and ensured consistent success through detailed planning and updates.
  • Resolved end-user issues efficiently, implementing lasting solutions to improve system stability.
  • Coordinated with development teams to deliver customizations based on client requirements.
  • Partnered with senior management to implement strategic initiatives, driving operational improvements.
  • Translated business requirements into actionable tasks for technical teams, ensuring accurate implementation.
  • Conducted rigorous system testing to deliver well-tested, reliable enhancements

Support Engineer

ITEC Saudi
11.2012 - 05.2013
  • Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
  • Implemented technical solutions to solve customer issues and increase satisfaction.
  • Documented technical issues and solutions to enable tracking history and maintain accurate logs.
  • Developed strong relationships with key clients, acting as their primary point of contact for all technical concerns.

Education

Bachelor Of Technology - Electronics & Communication

Younus College of Engineering & Technology
Kerala, India
04.2001 -

Skills

Enterprise Application Implementation

Project Management and Planning

Product Demonstration and Live System Demos

Solution Design and Proposal Creation

Sales Enablement and Support

Technical Consultation and Advisory

Business Requirement Analysis (BRDs)

Data Migration and System Integration

Customization Coordination and Delivery

Strategic Collaboration and Leadership

Product Deployment and Training

System Testing and Quality Assurance

Programming: C#, ASPNET, Python

Databases: MSSQL, Oracle

APIs: RESTful Services

Timeline

Senior Application Specialist

Prestige Saudi Company
06.2013 - Current

Support Engineer

ITEC Saudi
11.2012 - 05.2013

Bachelor Of Technology - Electronics & Communication

Younus College of Engineering & Technology
04.2001 -

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Mukhsith Abdussalam