Organised professional with strong aptitude for leadership and problem-solving. Demonstrates excellent communication and team-building skills, as well as keen ability to streamline operations. Aims to drive operational efficiency and foster environment of continuous improvement.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Operation Supervisor
Laverne Group Perfume Company
Riyadh, Saudi Arabia
01.2026 - 02.2026
Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of a [75]-member team.
Coordinate with hub operations and customer service teams
Handle escalations and operational challenges
Proficiency in warehouse management systems (WMS) & google query & Dynamic & Omniful & Thunder & Heartbeat & other relevant software applications.
Ensure adherence to company policies and safety standards
Monitored supply chain and managed all logistics functions for company.
Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
Enhanced operational efficiency by refining workflow processes.
Directed team tasks to enhance productivity and boost staff morale.
Managed stock inventory to ensure on-time fulfilment of customer orders.
Coordinated with driver for stock dispatch to store and fulfillment warehouse.
Planned stocks for dispatch to international customers such as Oman, UAE, Libya, USA, Qatar, and Sri Lanka.
Monitored inventory daily and consolidated stocks in empty locations.
Established designated areas for efficient inventory storage within the warehouse.
Managed damaged stock by preparing detailed reports and initiating ticket requests for resolution.
Performed root cause analysis in deficient areas to identify and resolve central issues.
Senior Team Leader
Noon.com E-commerce Company
Riyadh, Saudi Arabia
11.2021 - 01.2026
Implement and maintain standard operating procedures (SOPs) to improve warehouse efficiency and accuracy.
Assigned tasks to warehouse staff, promoting efficient workflows and optimal productivity.
Analyzing and reviewing supply chain data to identify and resolve issues.
Monitored inventory levels regularly to ensure accuracy and availability.
Conducted regular checks on material storage and handling, adhering to defined norms.
Managed inventory and materials storage, ensuring organisation and accessibility.
Received ASN stocks from sellers, verified proper documentation, quantities, and product names.
Executed stock putaway using FIFO methodology.
Deployed employees for picking, quality control, and putaway tasks.
Facilitated picking and putaway tasks according to ageing criteria.
Conducted quality checks, arranging items into separate pallets afterwards.
Managing damaged inventory, relocating stocks to designated areas and preparing damage reports for manager approval before transferring to the LQD warehouse.
Created stock takes and TXW, reclassifying and correcting mislabel tasks as planned.
Generating purchase and pricing reports, supply chain analysis, and inventory management systems.
Analyzing available data from demand planning, inventory reports and other resources
Recommending changes to the way the company handles inventory.
Anticipating factors that might influence demand, such as seasonal slowdowns or upcoming promotions.
Conducted weekly audits and prepared daily and weekly reports.
Proficiency in warehouse management systems (WMS) & google query & Thunder & Heartbeat & other relevant software applications.
Managed facility maintenance and allocated resources to meet standards.
Cargo Assistant
Delhi Cargo Service Centre
Delhi, India
05.2018 - 11.2021
Executed cargo planning and documentation processes to ensure accurate shipment handling.
Monitored air cargo shipments and communicated updates to customers.
Checked document sets, verifying weight, quantities, product names, and charges for accuracy.
Issued delivery orders and handed them over to customers and agents.
Preparing document sets of Export & Import cargo and submitting them for the flight checking staff.
Coordinate with all department managers to ensure efficient operations.
Issued gate passes and delivered them to logistics agents for access.
Prepared customised freight quotes for clients.
Managed documentation of buying and selling rates for reference.
Prepared daily and weekly reports, along with delivery order amounts and cheques, and handed them over to the finance team.
Reviewed daily mail and emailed delivery order files and payment receipts to customers.
Recorded number and quality of products, taking appropriate action of defective items.
Adhered to safety guidelines during operations in hazardous environments.
Operated material handling equipment to move large and heavy loads.
Loaded vehicles using best practices to avoid over-weight or balance issues.
Scanned cargo to keep track of freight movements.
Processed arrival information and issued delivery orders to customers.
Addressed passenger inquiries to ensure excellent customer service.
Assisted in loading and unloading activities, improved turnaround times.
Coordinated with team members to complete tasks quickly.
Managed efficient cargo distribution for timely deliveries.
Facilitated smooth operations by adhering to strict cargo handling procedures.
Completed work following safety rules for best working practices.
Team leader
Flipkart E-commerce Company
Delhi, India
08.2017 - 04.2018
Led team of [52] to meet KPI targets and complete projects on time.
Fostered high-performing environment that enhanced team productivity and quality standards.
Developed strategies for improved performance level across the team.
Conducted regular performance reviews to identify areas of improvement for each team member.
Coordinated daily tasks, ensuring smooth workflow within the team.
Monitored daily operations, achieving significant reductions in operational costs.
Upskilled team members by planning and delivering training workshops.
Resolved employee relations issues and navigated disciplinary proceedings.
Assistant
Chartered Accountant firm
Bharatpur, India
07.2016 - 03.2018
Prepared monthly GST return to ensure compliance with tax regulations.
Prepared quarterly TDS return to meet regulatory requirements.
Prepared annual income tax return to fulfil tax obligations.