Abdelaziz Fahmy El-Feky
DMM
Summary
Skilled IT Engineer of 15 years, expertly managing ERP software and system solutions. Specialised knowledge in [Software] and adept in various networking concepts, providing consistently secure IT support.
IT engineer with a strong network and system administration background, and experience in programming and automation. Skilled in troubleshooting and problem-solving, focusing on maintaining high availability and performance of IT systems. Experience in both Windows and Linux environments.
Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
Work history
IT Engineer / Logistics Systems Coordinator
Earadat Transport CO.
Dammam, Eastern Province
05.2010 - Current
- Devised an effective incident reporting system, which led to more streamlined handling of IT-related issues across departments.
- Repaired faulty equipment, resulting in reduced downtime.
- Collaborated with other IT professionals to address complex issues effectively.
- Implemented data backup procedures, ensuring information security.
- Assisted users remotely with various technical issues, improving customer satisfaction levels dramatically over time.
- Managed inventory of IT equipment, aiding in budget control.
- Designed effective network solutions to enhance connectivity across the offices.
- Supported roll-out of a new operating system across all office computers whilst minimising disruption to staff workflow.
- Developed technical documentation for clearer user guidance.
- Coordinated with vendors during procurement of IT hardware and software, ensuring best value for money spent.
- Maintained up-to-date technical knowledge and certifications for compliant IT services.
Education
Bachelor of Technology - Managment Information System
MAM
Egypt Skills
- Certification in network architecture
- Outsourcing technical tasks
- Knowledge of linux systems
- Information systems testing
- Technical auditing
- Risk assessment in it
- Cybersecurity protocols
- System administration
Timeline
IT Engineer / Logistics Systems Coordinator
Earadat Transport CO.
05.2010 - Current
Bachelor of Technology - Managment Information System
MAM
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