Abdulaziz Alhamdan
Health Information Specialist
Riyadh,SA
Summary
Enthusiastic Business Analyst eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of eliciting business requirements and drafting workflow and training in communications.
Overview
2
2
Languages
5
5
Certifications
6
6
years of post-secondary education
6
6
years of professional experience
Work History
IT Acting Lead Business Analyst
Clous Solutions
Riyadh, SA
09.2020 - Current
- A Lead on different projects that were applied on eService, HIS, and Mobile App domains.
- Managed team of 7 employees, overseeing hiring, training, and professional growth of employees.
- Developed team communications and information for meetings.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Implementation engagement for Health Information System in MOH Hospital "Prince Mohammed Bin Naser".
IT Senior Business Analyst
Cloud Solutions
Riyadh, SA
09.2019 - 09.2020
- Elicited Business Requirements Document for Medical Diagnostic Laboratory portal for external clients to simply submit their requests via the portal.
- Used Microsoft Word and other software tools to create documents and other communications.
- Started a new portal "Tele-ICU" by drafting workflow/Mock-ups/ Business Rules to open up sufficient communication channel between health care provider.
IT Business Analyst
Cloud Solutions
Riyadh, SA
08.2018 - 09.2019
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Established online configuration knowledge base to support functionality by developing robust system application overview.
- Mapped current business and operational processes and recommended areas for improvement.
- Established a workflow diagram/business requirements and design Mock-ups, prototypes using, tools such as Visio and Mopups to simplify the solution to the end user.
- A lead in Wasfaty project that launched by MOH in cooperation with NUPCO.
- As Implementer, assisted implementing Health Care System "VIDA" MOH Hospitals part of 2030 vision and trained end-users for the system and provided first line of support during GO LIVE.
- Subject Mater Expert and moderator in Laboratory and Blood Bank module along with integration side.
Outpatient Registration Clerk
Alhammadi Hospital
Riyadh, SA
01.2018 - 06.2018
- Assisted patients in filling out check-in and payment paperwork.
- Balanced deposits and credit card payments each day.
- Used Wipero system to schedule appointments.
Internship Student
King Fahad Medical Center
Riyadh, SA
11.2011 - 01.2012
- Assist to prepared reports on 1095 beds and provide a admission reports for inpatients.
- Aid to admit patients in different departments Neurology and Rehabilitation etc.
- Participated as Co-Case Manager for inpatients cases with physicians and patients family.
- Answered incoming telephone calls, took down messages and provided information.
Outpatient Registration Clerk
Aljazeera Hospital
Riyadh, SA
03.2011 - 10.2011
- Served patients in a friendly, efficient manner following outlined steps of service.
- Took copayments and compiled daily financial records.
Front Desk Receptionist
Fatayerji Company
Riyadh, SA
06.2009 - 02.2011
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Education
Bachelor of Applied Science - Health Information Technology
Idaho State University
Idaho 01.2014 - 05.2017
Associate of Business Administration - Hospital Administration
Institute of Public Administration
Riyadh 01.2009 - 01.2012
Skills
Strong leadership abilities
Certification
Specialist Certification by SCFHS| March 2018
Timeline
IT Acting Lead Business Analyst
Clous Solutions
09.2020 - Current
IT Senior Business Analyst
Cloud Solutions
09.2019 - 09.2020
IT Business Analyst
Cloud Solutions
08.2018 - 09.2019
Outpatient Registration Clerk
Alhammadi Hospital
01.2018 - 06.2018
Bachelor of Applied Science - Health Information Technology
Idaho State University
01.2014 - 05.2017
Internship Student
King Fahad Medical Center
11.2011 - 01.2012
Outpatient Registration Clerk
Aljazeera Hospital
03.2011 - 10.2011
Front Desk Receptionist
Fatayerji Company
06.2009 - 02.2011
Associate of Business Administration - Hospital Administration
Institute of Public Administration
01.2009 - 01.2012
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