Abdulaziz Binladen
Jeddah
Summary
- Pioneered the creation of “Tala”, a fully digital, Shari’ah-compliant crowdfunding platform at Sidra Capital—designed, built, and launched from scratch to democratize retail investing in Saudi Arabia.
- Established cross-functional operations infrastructure for a FinTech platform, covering compliance, KYC/AML processes, customer onboarding, payments, budgeting, and internal workflows.
- Built and led a high-performing customer service team, significantly improving client satisfaction and response turnaround while managing flagged and restricted users in coordination with regulatory bodies.
- Ensured full regulatory compliance with CMA guidelines, proactively managing investor monitoring lists such as Nafith and Makken.
- Led strategic marketing and partnership initiatives that increased platform visibility, user acquisition, and brand trust in a highly regulated financial environment.
- Recognized for adaptability, initiative, and leadership in a lean, startup-style team environment with end-to-end ownership of operations.
Overview
5
5
years of professional experience
Work History
Project Management Specialist
Sidra Capital
06.2023 - Current
- Led the full lifecycle development of the Tala crowdfunding platform, successfully launching a digital-first investment solution that expanded retail investor participation.
- Implemented and managed compliance frameworks, ensuring adherence to CMA regulations, AML policies, and investor due diligence (KYC, Nafith, Makken monitoring).
- Optimized back-office operations, streamlining payment processing, budgeting, and financial workflows, resulting in improved efficiency.
- Established and led the customer service team, hiring and training personnel to enhance investor support and issue resolution.
- Spearheaded key partnerships and marketing initiatives, aligning strategic goals to enhance platform visibility and user acquisition.
Administrative Manager
Tabarak Trading Est
10.2020 - 06.2023
- Redesigned administrative workflows, improving efficiency in inventory management and procurement.
- Conducted market research and analysis, providing data-driven recommendations for business improvements.
- Managed client relations, ensuring seamless communication and high service standards.
- Implemented cost-saving strategies, reducing operational waste and enhancing profitability.
Education
BA - Business Management (Digital Business)
University of Westminster
06.2022
Skills
- Project Management & Operations
- Regulatory Compliance & Risk Management
- Customer Experience & Team Leadership
- Technology & Digital Strategy
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Project Management Specialist
Sidra Capital
06.2023 - Current
Administrative Manager
Tabarak Trading Est
10.2020 - 06.2023
BA - Business Management (Digital Business)
University of Westminster