Abdul-Jabbar Mohammed
Asir_Abha
Summary
Dynamic and results-driven professional with extensive expertise in business development, sales administration management, and operations coordination. Demonstrates exceptional skills in multitasking, handling customer objections, and technical product understanding. Proficient in CRM software, including Freshsales CRM, and adept at using business intelligence tools to drive B2B sales. Proven track record in client acquisition and relationship building through customer-focused selling and motivational leadership. Committed to mentoring and coaching teams to achieve organisational goals while excelling in recruitment, staff training, and employee management.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Sales Supervisor SaaS
SMART LIFE
Asir_Abha, Saudi Arabia
2023.01 - Current
- Developed new sales strategies for enhanced revenue generation.
- Supervised the sales team, enhancing their performance and productivity.
- Identified potential markets with detailed research and analysis.
- Collaborated with marketing team to design effective sales promotions.
- Fostered a positive work environment, enhancing employee morale and productivity.
- Delivered excellent customer service by addressing and resolving issues promptly.
- Reviewed and analysed sales figures, resulting in strategic planning and forecasting.
- Coordinated with other departments to ensure smooth operations.
- Delegated tasks effectively, ensuring team productivity was maximised.
- Streamlined the sales process through effective leadership.
- Conducted regular staff training to increase product knowledge and sales skills.
- Established strong client relationships which resulted in repeat business.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Contributed to management decision-making relating to existing sales operations and business strategy.
Field Sales Expert SaaS
SMART LIFE
Taif - Asir, Saudi Arabia
2021.10 - 2022.12
- Presented products persuasively to potential buyers at trade shows and exhibitions.
- Managed a diverse portfolio of clients, ensuring satisfaction and loyalty.
- Developed strong relationships with stakeholders to facilitate sales growth.
- Devised personalised solutions for clients based on their needs, bolstering client trust in our offerings.
- Collaborated with the team to achieve common sales targets.
- Trained junior staff in best practice sales methods for consistent performance across the team.
- Prospected for new clients via cold-calling, email campaigns and social media outreach.
- Handled customer complaints promptly, ensured high levels of satisfaction.
- Coordinated with other departments to ensure smooth execution of orders from start to finish.
- Utilised advanced sales techniques to negotiate profitable deals.
- Demonstrated product features effectively to potential customers, resulted in increased interest and enquiries.
- Provided after-sales support to maintain good client relationships and encourage repeat business.
- Helped troubleshoot problems with customer orders, customer accounts and related issues.
- Supervised sales team and assisted with recruiting and training new hires.
- Assisted with preparing client presentations and proposals.
- Maintained prospect management system within territory and regularly updated relevant information.
- Negotiated best-possible prices for maximised profit levels.
Electronic and telecommunications equipment technical field sales representative
alwakil aldhahabii Company
Taif, Saudi Arabia
2020.01 - 2021.10
- Travelled extensively across the UK meeting prospective clients and promoting company products.
- Generated leads with cold calling and networking activities.
- Tailored sales pitches according to individual client's needs, leading to improved closing rates.
- Developed strong client relationships for increased sales opportunities.
- Handled post-sales support tasks, ensuring client retention and repeat business.
- Presented product demonstrations, resulting in greater customer understanding.
- Achieved market knowledge by conducting thorough product research.
- Managed customer queries, ensuring high levels of satisfaction.
- Scheduled deliveries, equipment installations and repair services to foster customer satisfaction.
- Provided specialised information related to technical equipment, supplies and services.
- Responded to customer inquiries for sales information, pricing structures and product details.
- Sold goods to retail, industrial and wholesale accounts to meet demands.
- Negotiated prices and credit terms to provide favourable and profitable options.
- Completed sales contracts and collected customer signatures to close sales.
- Recorded customer and product data in relationship management software.
Education
Interactive Selling And Closing Deals- Accounting Cycle- Stress Management in The Workplace
Smart Life - Hp Life - Minasat Maearif
Saudi Arabia 2022.06 - 2026.05
Level 2 restricted - Communications Engineering
Sana'a Community College
Yemen /2018 - /2020
Skills
- Multitasking capabilities
- Handling customer objections
- Delegation and supervision
- Staff training
- Customer-focused selling
- B2B sales
- Sales administration management
- Recruitment and termination policy
- CRM Software proficiency
- Point of sale systems
- Accounting software
- Motivational leadership
- Client relationship building
- Client acquisition
- Employee management
Languages
Arabic
Native
English
Elementary
References
References available upon request.
Timeline
Sales Supervisor SaaS
SMART LIFE
2023.01 - Current
Interactive Selling And Closing Deals- Accounting Cycle- Stress Management in The Workplace
Smart Life - Hp Life - Minasat Maearif
2022.06 - 2026.05
Field Sales Expert SaaS
SMART LIFE
2021.10 - 2022.12
Electronic and telecommunications equipment technical field sales representative
alwakil aldhahabii Company
2020.01 - 2021.10
Level 2 restricted - Communications Engineering
Sana'a Community College
/2018 - /2020