Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Abdullah ALOsaimi

Ryiadh,Ryiadh

Summary

Detail-oriented professional with strong written communication and data entry proficiency. Adept in Microsoft Office Skills and knowledgeable in VoIP technologies. Familiar with company policies, demonstrating a positive disposition and effective problem-solving abilities.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Customer service representative

Mobily company
Riyadh, Riyadh Region
12.2023 - 11.2024
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Enhanced communication channels through regular updates on company policies and promotions.
  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
  • Collaborated with sales team to maximise product visibility and sales.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Streamlined processes through efficient record keeping.
  • Participated in team meetings sharing best practices for improving service delivery.

Mechanical technician

Saudi Naval forces
Jeddah, Jeddah Region
02.2019 - 09.2023
  • Conducted quality checks to ensure top-notch product output.
  • Implemented corrective actions, resulting in reduced machine downtime.
  • Ensured machinery efficiency by conducting routine maintenance.
  • Kept up-to-date knowledge on industry trends and technology for professional development.
  • Maintained safety standards with the use of appropriate personal protective equipment.
  • Followed engineering schematics for successful assembly of parts.
  • Participated in continuous improvement initiatives, promoting operational excellence.

Education

Diploma of Education - Mechanical Technician

Technical institute of saudi naval forces
Dammam, Eastern Province
01.2017 - 01.2019

Skills

  • Microsoft Office Skills
  • Data entry proficiency
  • Knowledge of voip technologies
  • Strong written communication
  • Familiarity with company policies
  • Positive disposition
  • Problem-solving

Languages

Arabic
Native
English
Upper intermediate

Certification

2016 : high school

From 2017 - 2019 Diploma

Timeline

Customer service representative

Mobily company
12.2023 - 11.2024

Mechanical technician

Saudi Naval forces
02.2019 - 09.2023

Diploma of Education - Mechanical Technician

Technical institute of saudi naval forces
01.2017 - 01.2019
Abdullah ALOsaimi