ABDULLAH MAJED ALMALKI
Jeddah,Saudi Arabia
Summary
An experienced professional in human resources management and customer service, with strong data entry and information analysis skills. Able to communicate effectively and solve problems, contributing to improving the customer experience and increasing the efficiency of administrative operations. Aims to achieve the organization's goals by providing outstanding support and accurate data management.
Overview
12
12
years of professional experience
Work history
Secretarial
National Center of Meteorology
2016.01 - 2026.04
- Managing correspondence, organising appointments and meetings, preparing reports and minutes of meetings, receiving calls and visitors, organising files and archives, and skill in using desktop programs (Word, Excel, PowerPoint).
Customer Service
Saudi Telecom Company
2014.03 - 2014.06
- Providing support to customers in managing their accounts and resolving technical issues.
- Providing a superior customer experience through multiple channels, such as telephone, live chat, and service centers.
- Answering inquiries related to lines and data, and assisting in resolving technical issues quickly and efficiently.
Personnel Affairs
Al Sharif Group Company and KIC
2013.11 - 2014.03
- Manage employee operations at Al Sharif Group and KIC, including recruitment, training, and development of new employees.
- Improve human resources operations by implementing effective policies and accurately managing employee records.
- Cooperate with multiple teams to achieve organizational goals and ensure excellent customer service.
Education
Bachelor of Accounting - undefined
General Organization for Technical Education and Technical Training
Diploma - Accounting
General Organization for Technical Education and Technical Training
Diploma of Secondary Commercial Institutes - Accounting Specialization
General Organization for Technical Education and Technical Training
Skills
- Employee Affairs Management
- Customer Service & Data Analysis
- Strategic leadership & Strategic thinking
- Computer: Microsoft Office
- Time Management & Applicable solutions
- Planning and Organization
LANGUAGES
Arabic: (Native)
English: (Good)
COURSES
- Entrepreneurial Strategies
- Public Sector Accounting Standards Courses – Part 1
- General Accounting Frameworks
- Financial Accounting Principles – Marketing Inventory and Financial Statement Preparation
- Principles of Financial Accounting – Parts One and Two
- Public Finance
- Professional Basics
Timeline
Secretarial
National Center of Meteorology
2016.01 - 2026.04
Customer Service
Saudi Telecom Company
2014.03 - 2014.06
Personnel Affairs
Al Sharif Group Company and KIC
2013.11 - 2014.03
Bachelor of Accounting - undefined
General Organization for Technical Education and Technical Training
Diploma - Accounting
General Organization for Technical Education and Technical Training
Diploma of Secondary Commercial Institutes - Accounting Specialization
General Organization for Technical Education and Technical Training