Specialized in Information Technology, Customer Service Management and Technical Support with a lot of years of experience on this industry.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Networks Technicians Leader
Digital Solutions Provider
Makkah
07.2014 - Current
Acted as a team leader in group projects, delegating tasks and providing feedback.
Organized and detail-oriented with a strong work ethic.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Support operations for technical problems and issues regarding IP television, IP telephony, wired internet and WIFI as well.
Support operations for FDR (Floor Distribution Rooms) networks termination and troubleshooting using networks maintenance tools (LAN Tester, Fluke Tester, and Fiber Splicing Machine)
Support operations for WIFI access points installation and maintenance (Aruba and Fortinet)
Support operations for VOIP telephones (Nortel and Cisco) and POS machines
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