

Proven leader with expertise in hotel management and guest satisfaction. Skilled in team management, conflict resolution, and operational excellence. Achieves financial targets through strategic planning and process optimization. Committed to enhancing guest experiences and driving profitability in hospitality roles.
Compile statistics for FO and provide reports relating to that area
Assist in other areas of hotel as needed
Develops and maintain file of guest preferences
Monitors restaurant activities by actively participating in service
Senses guest needs and quickly respond to maximum satisfaction
Coordinates resources for “special events”
Understands methods of preparation and preparation of all foods served