ABDULLKAREEM HUSSAIN ALMALKI
IT Manager
TAIF
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
HR Assistant
MMCO
JEDDAH
05.2018 - 09.2021
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
Manager's Assistant
Mawgif ( King Khalid International Airport )
Riyadh
12.2014 - 01.2018
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Utilized [Software] to create and edit correspondence, documents and materials.
- Responded to and directed incoming calls and other communication.
- Communicated with and interfaced with business owners and community as confidential liaison.
- Scheduled meetings and managed calendar.
- Supported department procurement activities by coordinating with manager for direction.
Branch Supervisor
Mobily ( Etihad Etisalat Company )
TAIF
09.2012 - 10.2014
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Executed extensive variety of customer transactions according to institutional policy and procedures.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
Customer Service Manager
United Electronics Company
TAIF
09.2009 - 03.2012
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
Associate Degree of College of Technology Degree - Computer Networking
Technical And Vocational Training Corporation
JEDDAH 01.2014 - 09.2016
Skills
Training and Development
Timeline
HR Assistant
MMCO
05.2018 - 09.2021
Manager's Assistant
Mawgif ( King Khalid International Airport )
12.2014 - 01.2018
Associate Degree of College of Technology Degree - Computer Networking
Technical And Vocational Training Corporation
01.2014 - 09.2016
Branch Supervisor
Mobily ( Etihad Etisalat Company )
09.2012 - 10.2014
Customer Service Manager
United Electronics Company
09.2009 - 03.2012
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