Abdulmajeed Othman Altukruni
Jeddah
Overview
4
4
years of professional experience
Work History
Sales Officer
Al Majd Business Industry Company
01.2025 - Current
- Enhanced customer satisfaction through tailored solutions and proactive follow-ups.
- Improved sales performance by targeting high-value clients and closing key deals.
- Cultivated long-term business relationships, building trust and loyalty among clients
Customer Service Representative
Majorel Company
10.2021 - 01.2024
- Delivered professional support in high-pressure situations, resolving disputes efficiently.
- Responded to customer inquiries regarding products, services, and company policies.
- Resolved escalated cases promptly, ensuring customer satisfaction and company standards
Education
Bachelor of Science - Business Administration & Marketing
Cedar Crest College
Allentown, USA05.2019
Intensive English Program - English For Academic Purposes
University of California, Los Angeles (UCLA)
Los Angels, California 01.2016
Skills
- Strategic Sales Planning & Forecasting
- Customer Relationship Management (CRM)
- Advanced Negotiation & Conflict Resolution
- Market Research & Business Development
- Brand Building & Representation
- Revenue Growth & Profit Optimization
- Upselling, Cross-Selling & Account Management
- Team Collaboration & Business Networking
Accomplishments
Honors & Recognition:
Awarded “The Most Collaborative Negotiator” — Business Department, Cedar Crest College.
Volunteer :
in San Diego Community Homeless Shelter, supporting social programs and community initiatives.
Timeline
Sales Officer
Al Majd Business Industry Company
01.2025 - Current
Customer Service Representative
Majorel Company
10.2021 - 01.2024
Bachelor of Science - Business Administration & Marketing
Cedar Crest College
Intensive English Program - English For Academic Purposes
University of California, Los Angeles (UCLA)