Abdulmohsen AlQufaidi
Riyadh
Summary
Highly organised and innovative professional with exceptional creative thinking and multi-tasking abilities. Demonstrates strong prioritisation, execution, and communication skills, ensuring effective time management and the ability to operate under pressure. A dedicated team player committed to achieving career goals through collaboration and excellence.
Overview
21
21
years of professional experience
Work history
Manager - International Brokerage
SNB Capital
04.2022 - Current
- Optimised resource allocation for increased profits.
- Coordinated cross-departmental collaboration for improved workflow.
- Cultivated strong relationships with clients to secure repeat business.
- Delivered high-quality products to increase client satisfaction
- Onboarded a professional Asset Manager to manage the client accounts
Lead
SNB Capital
07.2021 - 03.2022
- Lead the process with vendor
- Developed strategic partnership with Interactive Brokers when management sought to expand service offerings, successfully negotiating and integrating their platform into SNB Capital
- Develop the platform
- Online International Brokerage
- Migrated the clients from Samba Capital to NCB Capital due to merger
Client Care Officer
NCB Capital
01.2014 - 06.2021
- Led Client Care team - setting the strategy of 2019 based on process automation
- Established the International Brokerage Business from the scratch in partnership with GTN, including the client onboarding setup and operational setup.
- Led international market business - contributed in setting business strategy, value preposition, communication, enrolment plan
- Led international market project - acted as EPMO to deliver the project following up with all parties and closing all pending delivery tasks
- Led the process of closing relationship with previous international market vendor
- Led all reporting and communication with Tadawul
- Lead all system enhancement testing
Client Care & International markets Officer
NCB Capital
01.2007 - 01.2014
- Manage international business client inquiries
- Managed special accounts clients
- Handling dealing room VIP clients
- Enhanced inheritance process with NCB Capital operations and NCB Branches
- Lead all system enactment testing
Customer Service Representative
NCB
01.2005 - 01.2007
- Contributed in investment services automation
- Supervising client inquiries
- Handling NCB and NCB Capital branches investment services and operations
Education
Bachelor of Science - Business Administration (Marketing)
King Abdulaziz University
Skills
- Organized
- Innovative
- Creative thinking
- Multi-tasking
- Prioritization
- Execution
- Communication skills
- Time management
- Operate under pressure
- Team player
Custom
New International market platform New Alahli Tadawul system migration Decommissioning international vendor Decommissioning NCB Capital lounges
Timeline
Manager - International Brokerage
SNB Capital
04.2022 - Current
Lead
SNB Capital
07.2021 - 03.2022
Client Care Officer
NCB Capital
01.2014 - 06.2021
Client Care & International markets Officer
NCB Capital
01.2007 - 01.2014
Customer Service Representative
NCB
01.2005 - 01.2007
Bachelor of Science - Business Administration (Marketing)
King Abdulaziz University
Similar Profiles
ABDULRAHMAN ABUMELHAABDULRAHMAN ABUMELHA
Operation (Reconciliation) -Intern at SNB CapitalOperation (Reconciliation) -Intern at SNB Capital
Turki Abdulaziz Al-OqalaaTurki Abdulaziz Al-Oqalaa
Analyst at SNB CapitalAnalyst at SNB Capital
Saud Khalid AlassafSaud Khalid Alassaf
Asset Management Division - Global And Local Multi Assets at SNB CapitalAsset Management Division - Global And Local Multi Assets at SNB Capital
Mohammed Ali AltamimiMohammed Ali Altamimi
Director of the National Healthcare Strategy Depar at Saudi Health CouncilDirector of the National Healthcare Strategy Depar at Saudi Health Council
ABDULAZIZ ALMUTLAQABDULAZIZ ALMUTLAQ
Executive Assistant at Alnada Plastic FactoryExecutive Assistant at Alnada Plastic Factory