Abdul Niaz Mohamed Jinnah
Dammam,Eastern Province
Summary
To secure a challenging position where my knowledge and skills will be fully utilized and simultaneously shall discharge all the duties in the institute whole heartedly.Hard working Travel field professional with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
21
21
years of professional experience
Work history
Key account manager
Jazeera Airways
Dammam, Saudi Arabia
04.2022 - Current
- Communicated new products and services to drive customer interest and boost sales.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Employed exceptional rapport-building skills to nurture key relationships.
- Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
- Identified new business opportunities and increased lead generation to grow profits.
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
- Analysed market and competitor activity to capitalise on trends and innovate client services.
Travel & Tours Manager
Azmeel Travel
07.2011 - 03.2022
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Planned and managed resources and budget to support and deliver objectives.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Acted as point of contact for high-level queries and represented team at senior leadership meetings.
Travel Consultant
Zamil Travel
03.2003 - 12.2010
- Confirmed payment of deposits from clients before commencing with bookings.
- Used travel agency software to explore customers purchasing options, offering clear comparisons and securing best-possible deals.
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales.
- Advised customers on visas and travel safety.
- Informed clients about cancellation policy and associated penalties.
- Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
- Strived to reach set sales and revenue targets.
- Tracked flight prices to secure best-possible prices for customer trips.
Education
B Sc Chemisty -
Madras University
Intermediate - undefined
CBSE
Class X - undefined
CBSE
undefined
Skills
- Strong knowledge in aviation/travel agency market trends
- Excellent knowledge of computer operations
- Proficient in using MS Office (Excel, Word, PowerPoint)
- Specialized skills in Handling Corporate Clients and VIP Clients
- Sound and Updated knowledge of International Travel routes and Geography
- Advanced Knowledge of AMADEUS & GALILEO Reservation systems
- Well versed in using Online Portals for Flight and Hotel Bookings
- Maintaining Customer Profiles for Corporate & VIP clients
- Providing updated weekly sales report to management
- Account management
- Customer retention strategies
- Promotional activity analysis
- Relationship management
Personal Information
- Passport Number: S7954602
- Date of birth: 09/20/1978
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Fluent
Arabic
Beginner
Hindi
Upper intermediate
Tamil
Native
Timeline
Key account manager
Jazeera Airways
04.2022 - Current
Travel & Tours Manager
Azmeel Travel
07.2011 - 03.2022
Travel Consultant
Zamil Travel
03.2003 - 12.2010
B Sc Chemisty -
Madras University
Intermediate - undefined
CBSE
Class X - undefined
CBSE
undefined
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