Abdulrahman Alharbi
Makkah,KSA
Summary
Dynamic professional with expertise in customer service systems, lead generation and follow-up, and order processing. Proven ability to develop compelling pitches and execute direct marketing strategies. Adept at public speaking and maintaining high levels of self-motivation. Committed to enhancing customer service experiences and driving business growth through innovative solutions.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Sales and customer service representative
SACO
Makkah, Mecca Region
2022.01 - 2024.03
- Managed daily sales operations to achieve business objectives.
- Maintained high standards of professionalism whilst interacting with customers.
- Streamlined inventory management process to reduce product wastage.
- Conducted product demonstrations to increase consumer interest.
Sales assistant
Alshaya Group
Makkah, Mecca Region
2021.06 - 2022.07
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Demonstrated products effectively leading to increased sales conversions.
Sales and customer service representative
GIORDANO
Makkah, Mecca Region
2020.05 - 2021.05
- Participated in regular staff meetings, contributing ideas for improved customer experience.
- Assisted in design of promotional materials, stimulating customer interest and engagement.
- Managed daily sales operations to achieve business objectives.
Education
Bachelor of Quran and Sunnah -
Umm Alqura University
Makkah, Mecca Region 2017.03 - 2021.03
Skills
- Customer service systems
- Lead generation and follow-up
- Order processing
- Pitch development
- Direct Marketing
- Customer Service
- Public speaking
- Self-motivation
Affiliations
- football player
Timeline
Sales and customer service representative
SACO
2022.01 - 2024.03
Sales assistant
Alshaya Group
2021.06 - 2022.07
Sales and customer service representative
GIORDANO
2020.05 - 2021.05
Bachelor of Quran and Sunnah -
Umm Alqura University
2017.03 - 2021.03