ABDUSALAM CHELAMPADATH

Accomplished Travel Services Specialist with over 24 years of experience in corporate travel management, out of which 15 years at IsDB, H Q, Jeddah under the Travel Unit. An expert in vendor negotiations, Global Distribution Systems (GDS) such as Sabre and Amadeus, with in-depth knowledge of IATA procedures. Proficiency in SAP-ERP. My key achievements include enhancing customer satisfaction through personalized service and reducing corporate travel costs via strategic planning. Ensured efficient and cost-effective travel services; moreover, maximized client satisfaction with an emphasis on improving service quality.

Seeking the Travel Services Specialist position at the IsDB, where I can bring my extensive travel planning and vendor management skills to support your mission of delivering exceptional travel solutions.

• Reduced travel costs considerably by leveraging strong vendor management and negotiation skills.
• Successfully managed over multiple vendor relationships, ensuring high service quality and prompt issue resolution.
• Achieved a high level of customer satisfaction through effective negotiation and individualized travel solutions.

• AL Rajhi Aviation for best productivity -2013-2014

• Emirates -Various Certificates year after year for outstanding sales

• Islamic Development Bank -Various certificates for Annual Meeting ticketing and other supports like Repatriation flight, Charter flight etc.

• Reading
• Social Activities
• Travelling