ADRIANO MORAO JR
MCP,MCSA,MCTS
Riyadh
Summary
IT Specialist with a strong background in the administration and management of computer hardware and software, background of network systems, combined with 20 years experienced in Windows Environment. Proven record in developing solutions that improve efficiency of IT operations. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
3
3
Certificates
4
4
years of post-secondary education
Work History
Data Center System Operator
Albilad Bank
Riyadh
12.2020 - Current
- Information Technology Division
- Managed 24/7 monitoring which focuses on all major bank operations and transactions using SIEM tools primarily on Temenos T24 Core Banking System, including multiple system/platform application environment for production from PDC and SDC, Core banking servers, DELL EMC servers, IBM Tivoli storage manager, Manage Engine-Application Manager, SAMA EFT System, Statseeker Professional for Branch Network Monitoring, GT Exchange, SMS GW gateway for OTP code, Automic Web Engine for processing of daily Completion of Business (COB), Pre-COB and Post-COB data, CORTEX IST for ATM Bridge transactions and data reports
- Including, Including, Point on Sale (POS), Operational Data Structure (ODS), and Multi-Factor Authentication (MFA)
- Performed monthly activity from T24 and executes batch script for the processing of (COB) in the production environment for Government, Citizen and Pension Payroll data reports and daily COB test for System Integration Testing (SIT) & R21 UAT TAFJ ,
- Responsible for resetting T24 Globus users’ access, including T24 Service Manager (TSM) in the production environment
- Performed SARIE/SAMA backup on daily, weekly, and monthly basis from IBM storage server, including scheduled activity as advised by SAMA
- Generate General Leger (GL) reports (BNK, OMS, MFI ,VCO) for banking End of Day data processing including housekeeping of all records
- Daily checking of the equipment in the Data Center such as CRAC, UPS, Temperature/Humidity Water Detector, Branch Load, ATS, Generator and Fire Alarm.
Branch and ATM Support Specialist
Riyad Bank
Jeddah
02.2006 - 09.2020
- Information Technology Division
- Branch Responsibilities (L2/L3 Support)
- Head on the Windows 10 migration in Jeddah Region
- Prepared Windows 7 Image/Installation for the Back Office, Proxy Servers, Mubasher CSR and Teller Workstations
- Participated in deploying Remittance branches (Western Union)
- Participate on the migration of Dell PowerEdge T20 Proxy Servers from Windows 7 to Windows 10
- Responsible for Preparing/Replacing Desktop Hardware on the Site
- Responsible for Configuring HP Digital IP Network Scanners and Printers
- Responsible for Configuring Data card/Pin Pad printers for all Riyadbank Western Region
- Perform and remote all Desktops that are having Software/Environmental issues
- Monitors Network and PC connection that are having High Bandwidth Issues that affects branch performance thru Solarwind and Riverbed
- Nexthink Monitoring for SW/HW monitoring Logs
- Contacts Communication providers when Primary/Secondary link fails/down
- Collaborate team network teams where to connect Desktop PC on a specified VLAN ports from the Branch Cisco/Huawei switch
- Participated in the migration of Leased Lines to MALC, MALC-DSLAM to Fiber Optic
- ATM Responsibilities:
- Developed and Maintains RiyadBank WebPage for ATM Database Kingdom Wide
- Attending ATM Site if communication Failures
- Responsible for preparing Spare Routers on Both Southern and Western Region
- Configure 3G/4G STC Modem (Netcomm/One Access) for the Replacement of Skyband Link
- Installed Cisco Modem which was been provided by Zain Provider, in replacement of Detasad IDU
- Coordinating with the comms team to reconfigure VLAN ports for the Branch ATM
- Attended and Replaced Dial UP modem thru B2B Connection between the Branch and later migrated using zhone modem
- Reporting/Preparing Routers for the newly Installed ATM Sites
- Responsible for the activation of Newly ATM machines and branches ensuring the availability of Leased lines, DSL, Fiber Connection on the Branch
- Assisted on the Migration of Dialup Link to Cisco HSRP, STP WAN Connection using Zhone Modem(CE/PE) and being implemented in Jeddah Red Sea Mall, Aziz Mall and Star Avenue Mall
- Knowledge in ManageEngine Desktop Central & SCCM
- A Test Home Lab for Patches and Vulnerabilities Management, OS/Software Deployment, Policy creation Management in VMWARE Workstation 12.0 which composed of 3 Windows10 Platform and 2 Win 7, A Windows Server 2012 R2 act as the Active Directory and Central server using Manage Engine Desktop Central.
System Administrator, Network Administrator, Web Developer
Web LinQ Philippines Inc
General Santos City
04.1997 - 12.2005
- Responsible for:
- Managing Telebit Router
- Configured Dedicated Leased Lines, Digital Subscriber Line(DSL)
- Configures US Robotics Modem,Zhone ZyXel for the DDN
- Created Tacacs/Radius Server as the billing System
- Manage Microsoft Exchange 2003 Server
- User Management and assign permission on the Network resources
- Manage User privileges, profiles and auditing Users
- Background in Vmware ESXi & Hyper V Administration
- Backup Administration using Schedule Veritas Netbackup/Symantec Backup Exec
- Performed daily monitoring, maintenance and backup of Windows 2000 domain
- Successfully completed system and data migration from Windows NT domain to Windows 2000/Active Directory domain within time frames Migration included Exchange 5.5 to Exchange 2000
- Updates the following crons and scripts as accounting logger for BSDI System, client password files and billing scripts.
Web Designer and Developer
Web Link Philippines Inc.
General Santos
- Monitors and Analyze data traffic, constructed IP Firewall and Web Mail services, Logs Network Intruders
- Server management software, internet- aware applications within, Window 2000, and DOS network operations utilizing client connection test methods
- Conducted network load generation and client/server stress tests utilizing test scripts and automated test procedures
- Configures and implemented Internet Prepaid System using Linux.
- Promoted brand identity by creating company logos and delivering attractive, user-friendly and unique website.
- Determined coding requirements for specialized scripts.
- Completed domain name registrations and maintained website and web hosting account.
- Coordinated copywriting and designed images to craft website content.
- Delivered services as web developer and webmaster, acting as project manager for platform transition.
- Developed site navigation by funneling traffic through content.
DESKTOP Support Technician
Web Link Philippines
- Implemented and scheduled workstation/server backup and recovery plan
- Evaluated LAN devices and software solutions
- Enhanced helpdesk ticketing system, resulting in [Number]% reduction in support call turnaround time.
- Learned and implemented new software testing procedures.
- Purchased, setup and installed new computers.
- Worked with various systems, software and peripherals and various types of games.
- Developed and implemented preventive maintenance procedures.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured hardware, devices, and software to set up work stations for employees.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Helped streamline repair processes and update procedures for support action consistency.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Installed and configured operating systems and applications.
Desktop Support Network Administrator
Maranaw Canning Corporation
General Santos City
02.1999 - 08.1999
- Configures Eight (8) units computer in accessing the internet, at the same time configured WINNT act as the Main SERVER.
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Recommended development of plans for systems development and operations.
- Installed and configured network printers and other peripheral devices.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Marketing Staff
WebLinQ Philippines General
04.1996
- Santos Branch
- Technical, Primary Responsibility Includes:
- Client Setup and Monitors Client Access to the Internet
- Internet Installation and Client Service
- Answering Client Queries in Technical Support Hotline
- Visiting client for Technical Support
- In-charge in Sales and Collection/Billing
IT Retainer
Dow Agro Sciences B.V Phils
General Santos City
05.1999 - 06.2000
- Responsible for:
- Manage and updates account System via Remote access
- Maintains Computer Hardware
- Creator/ multimedia designer
Part Time Teacher
System Technology Institute
General Santos City
06.1996 - 08.1996
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Education
Bachelor of Science - Computer Science
Notre Dame of Marbel University
Koronadal City, South Cotabato 9506 Philippines 06.1992 - 03.1996
Skills
UNIX PlatformsBSDi,BSD, RedHAT Linux, Solaris Microsystemundefined
Certification
Microsoft Certified Professional
Timeline
Data Center System Operator
Albilad Bank
12.2020 - Current
Microsoft Certified IT Professional
03-2009
Microsoft Certified System Administrator
12-2008
Microsoft Certified Professional
10-2008
Branch and ATM Support Specialist
Riyad Bank
02.2006 - 09.2020
IT Retainer
Dow Agro Sciences B.V Phils
05.1999 - 06.2000
Desktop Support Network Administrator
Maranaw Canning Corporation
02.1999 - 08.1999
System Administrator, Network Administrator, Web Developer
Web LinQ Philippines Inc
04.1997 - 12.2005
Part Time Teacher
System Technology Institute
06.1996 - 08.1996
Marketing Staff
WebLinQ Philippines General
04.1996
Bachelor of Science - Computer Science
Notre Dame of Marbel University
06.1992 - 03.1996
Web Designer and Developer
Web Link Philippines Inc.
DESKTOP Support Technician
Web Link Philippines
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