

Experienced IT professional with extensive expertise in operating systems, application software, and OS deployment. Proficient in managing Microsoft Intune, Windows Auto profile deployment, and providing Level 1 and Level 2 MDM support. Skilled in planning, implementing, and maintaining Windows Active Directory and Group Policies. Demonstrates strong problem-solving abilities in troubleshooting Office 365, network infrastructure, and ERP software installations. Adept at facilitating asset management and incident reporting while ensuring end-to-end connectivity support. Committed to leveraging technical skills to enhance organisational IT efficiency and security.
Modern Management of windows 11 using Windows Autopilot.
Managing 1500+ Auto pilot devices.
Responsible for configuring and manage app protection policy and configuration policy.
Real time troubleshooting related to MS Intune Devices.
Supported Microsoft Entra ID user accounts and access related issues.
Configured Compliance policy, configuration profiles and BitLocker.
Implemented Windows Autopilot for Pre-Provisioned deployment.