Ahlam Almawash
Employee Relations Specialist
Riyadh,Saudi Arabia
Summary
Planing to join an integrated work team in order to achieve success and excellence to get more
experience, Skills and achievements to contribute to the achievement of common goals ,
Development and upgrade.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Employee Relationship Specialist
Marsh Arabia Insurance Broker LLC.
Riyadh
04.2021 - Current
- In a Head office, ability to work closely with the executive
departments, including Finance, Operations, and Business Development. - HR Operation"Onboarding, Offboarding, Archives"
- Employees Services.
- Medical Insurance.
- Vacation Processing.
- Governmental affair: "GOSI, MUDAD, HDAF, qiwa, Muqeem, Riyadh Chamber...."
- Issue all types of letters (Warning, Termination, etc.).
- The Financial Academy (IFCE Certificate): Register the Employee in the IFCE Exam, and issue the certificate.
Account Manager
First Jewelry Company Ltd.
Riyadh
01.2021 - 04.2021
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Direct Marketing Manager
Marcom Arabia
Riyadh
02.2018 - 12.2020
- Established key performance metrics for marketing programs, analyzed campaign performances and adjusted strategies and tactics to increase productivity.
- Directed online marketing initiatives by supervising revamp of company website and online advertising campaigns.
- Managed B2C direct marketing tactics to drive revenue for remarketing efforts.
- Coordinated list orders from both list vendors and client internal CRM teams to support direct mail programs.
- Also working as Call Center Supervisor, Direct Marketing Supervisor, Events Organizer and Registration Manager.
English Teacher
Alnobalaa Schools Complex.
Riyadh
03.2015 - 05.2017
- Prepared and implemented lesson plans covering required course topics.
Education
Bachelor of Arts - English Language And Literature
King Saud University
Riyadh 03.2008 - 01.2014
Skills
Extremely organized, Time Management
undefinedCertification
Primary and Secondary Care W / AED from Emergency First Response (EFR).
Volunteer
Participated as a Volunteer in the International March heart-savior (CPR) campaign in
Riyadh 2019.
Timeline
Employee Relationship Specialist
Marsh Arabia Insurance Broker LLC.
04.2021 - Current
Account Manager
First Jewelry Company Ltd.
01.2021 - 04.2021
Direct Marketing Manager
Marcom Arabia
02.2018 - 12.2020
English Teacher
Alnobalaa Schools Complex.
03.2015 - 05.2017
Bachelor of Arts - English Language And Literature
King Saud University
03.2008 - 01.2014
Primary and Secondary Care W / AED from Emergency First Response (EFR).
Care Of Children from Emergency First Response (EFR).
Intelligent management of human resources from Hafiz Higher Training Institute.
Microsoft Excel from Doroob.
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