Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Languages
Timeline
OfficeManager
Ahlam Almawash

Ahlam Almawash

HR Operation
Riyadh,Saudi Arabia

Summary

Planing to join an integrated work team in order to achieve success and excellence to get more experience, Skills and achievements to contribute to the achievement of common goals , Development and upgrade.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Language

Work History

Assistant Administration Affairs Country Leader

Marsh Arabia Insurance Broker LLC.
Riyadh, Saudi Arabia
03.2024 - Current
  • Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
  • Mentored junior staff members, helping them develop leadership skills and advance their careers within organization.
  • Led cross-functional teams to achieve company-wide goals, fostering culture of collaboration and innovation.
  • Assisted with HR operations.
  • Relationship Manager with Outsource Companies.

Employee Relationship Specialist

Marsh Arabia Insurance Broker LLC.
Riyadh
04.2021 - 02.2024
  • In a Head office, ability to work closely with the executive
    departments, including Finance, Operations, and Business Development.
  • HR Operation"Onboarding, Offboarding, Archives"
  • Employees Services.
  • Medical Insurance.
  • Vacation Processing.
  • Governmental affair: "GOSI, MUDAD, HDAF, qiwa, Muqeem, Riyadh Chamber...."
  • Issue all types of letters (Warning, Termination, etc.).
  • The Financial Academy (IFCE Certificate): Register the Employee in the IFCE Exam, and issue the certificate.

Account Manager

First Jewelry Company Ltd.
Riyadh
01.2021 - 04.2021
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Direct Marketing Manager

Marcom Arabia
Riyadh
02.2018 - 12.2020
  • Established key performance metrics for marketing programs, analyzed campaign performances and adjusted strategies and tactics to increase productivity.
  • Directed online marketing initiatives by supervising revamp of company website and online advertising campaigns.
  • Managed B2C direct marketing tactics to drive revenue for remarketing efforts.
  • Coordinated list orders from both list vendors and client internal CRM teams to support direct mail programs.
  • Also working as Call Center Supervisor, Direct Marketing Supervisor, Events Organizer and Registration Manager.

English Teacher

Alnobalaa Schools Complex.
Riyadh
03.2015 - 05.2017
  • Prepared and implemented lesson plans covering required course topics.


Education

Bachelor of Arts - English Language And Literature

King Saud University
Riyadh
03.2008 - 01.2014

Skills

Extremely organized, Time Management

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Certification

Primary and Secondary Care W / AED from Emergency First Response (EFR).

Volunteer

Participated as a Volunteer in the International March heart-savior (CPR) campaign in
Riyadh 2019.

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Assistant Administration Affairs Country Leader

Marsh Arabia Insurance Broker LLC.
03.2024 - Current

Employee Relationship Specialist

Marsh Arabia Insurance Broker LLC.
04.2021 - 02.2024

Account Manager

First Jewelry Company Ltd.
01.2021 - 04.2021

Direct Marketing Manager

Marcom Arabia
02.2018 - 12.2020

English Teacher

Alnobalaa Schools Complex.
03.2015 - 05.2017

Bachelor of Arts - English Language And Literature

King Saud University
03.2008 - 01.2014
Ahlam AlmawashHR Operation