

Results-oriented professional specializing in supply chain solutions and strategic planning. Proven leadership and communication abilities enhance time and resource management for process improvement. Skilled in negotiation and proficient in Microsoft Word, Excel, PowerPoint, and Oracle ERP Systems to boost operational efficiency. Focused on applying expertise for advancement in supply chain management.
- Led shipping and customs clearance team in Western Region, ensuring full compliance with customs laws and regulatory requirements.
- Managed end-to-end customs clearance processes, securing timely delivery of goods and preventing penalties or delays.
- Guided team members, clients, and colleagues on best practices, regulatory compliance, and complex customs procedures.
- Coordinated all shipping activities, including documentation, carrier communication, freight forwarder coordination, and shipment follow-up to maintain smooth cargo movement.
- Supported clients in navigating international shipping systems, ensuring regulatory compliance and avoiding delays.
- Analyzed import and export documentation to ensure accuracy and adherence to customs regulations.
- Assisted in tariff classification and correct application of duty rates.
- Applied strong analytical and problem-solving skills to resolve customs and shipping challenges efficiently.
- Streamlined operations by improving workflows, delegating tasks effectively, and introducing efficient work processes.
- Reduced processing time through continuous monitoring of operational performance and workflow optimization.
- Partnered with customs professionals, transport teams, and clients to deliver shipments on time and at minimum cost.
- Mitigated risks associated with international trade through deep understanding of global trading conditions.
- Ensured confidentiality and security of sensitive shipment information.
- Conducted regular team meetings for performance reviews, coaching, and feedback.
- Maintained accurate records of all transactions to meet audit and compliance requirements.
- Resolved disputes related to customs clearances promptly and professionally.
- Compared carrier terms and fees to select most cost-effective service options.
- Verified cargo contents against transport documentation to ensure accuracy and compliance.
- Negotiated multi-stage transport services for international shipments to optimize cost and efficiency.