Ahmed Abbas Shaker
Riyadh
Summary
Operations Manager with proven expertise in VVIP fleet services, legal affairs, and regulatory compliance. Adept at managing high-profile clients, contract negotiation, and proactively mitigating regulatory risks across government engagements. Fluent in Arabic and English. Currently seeking a career move into corporate governance to leverage my background in compliance, risk management, and legal affairs. Committed to strengthening governance frameworks, enhancing internal controls, and driving organizational integrity and strategic growth through robust corporate governance, internal audits, and regulatory adherence
Overview
13
13
years of professional experience
Work History
Operation Manager
Shrink Wrapping House
Riyadh
07.2025 - Current
- Oversaw daily operations to ensure efficient execution and optimal resource allocation across departments.
- Monitored team performance, resolved operational challenges, and implemented cost-saving strategies.
- Ensured compliance with local and international regulations, maintaining accurate documentation and certifications.
- Collaborated on policy development for health, safety, and labor laws, adapting proactively to changes.
- Prepared operational reports for board meetings, supporting strategic decision-making processes.
- Acted as key liaison between leadership and departments, driving implementation of initiatives and tracking results.
Service Excellence Specialist (Aramco VVIP Fleet)
NEXUS Flight Operation Services
AL Khobar
04.2019 - 07.2023
- Managed daily operations and client relations for Aramco’s VVIP aircraft, ensuring top-tier service delivery, cross-departmental coordination, and continuous improvement across high-profile aviation assets.
- Serve as the primary liaison for VVIP clients, ensuring seamless coordination across departments to meet service standards and performance goals.
- Manage daily operations for high-end aircraft including Gulfstream, Hawker, Boeing, Bombardier, Embraer, and helicopters, proactively addressing client needs and operational challenges.
- Build and maintain trusted relationships with office managers, crew, and key stakeholders to ensure service excellence.
- Collaborate with sales and support teams to deliver customized solutions, resolve high-priority issues swiftly, and enhance overall client satisfaction.
- Uphold strict confidentiality protocols and implement feedback-driven improvements to elevate service quality.
Regulatory & Governmental Affairs Officer
Shrink Wrapping House
Jeddah
01.2018 - 04.2019
- Ensured compliance with government and industry regulations across all branches and stores.
- Managed documentation and licensing processes to maintain legal operations and prevent penalties.
- Oversaw communication with regulatory authorities to uphold operational integrity.
- Represented company during employee investigations involving governmental authorities.
- Addressed audit findings to protect company reputation and ensure regulatory compliance.
- Liaised with governmental bodies to facilitate operations and enhance institutional relationships.
Law Affairs Officer
The Center for Technology & Services Co. (CTS)
Jeddah
06.2016 - 08.2017
- Handled legal documentation, contract review, and regulatory compliance.
- Supported internal investigations and liaised with external legal entities to ensure the company’s operations aligned with applicable laws and standards.
- Draft, review, and negotiate contracts to support business operations.
- Advise on corporate governance and ensure compliance with legal standards.
- Monitor legislative and regulatory changes, implementing necessary actions.
- Develop internal legal processes and coordinate with external legal service providers.
Law Trainee
Ahmed Al-Sudairi Law Firm
Jeddah
08.2014 - 12.2014
- Conducted legal research and drafted contracts to enhance case preparation.
- Performed client interviews to gather case details and prepare necessary documentation.
- Reviewed and revised case papers based on attorney feedback to ensure accuracy.
- Assisted senior attorneys, gaining foundational experience in corporate law and compliance.
- Attended court proceedings with senior lawyers to observe and support case management.
Customer Care Trainee - Summer training
Saudi British Bank (SABB)
Jeddah
06.2012 - 10.2012
- Supported front-line customer service operations, assisting clients with banking inquiries and transactions.
- Developed foundational skills in client communication, problem resolution, and service excellence within a professional financial environment.
Education
Bachelor of Science - Law
King Abdulaziz University
Jeddah, Saudi Arabia01.2014
Skills
- Fluent in Arabic and English
- Effective communication
- MS Office Suite proficiency
- Excel expertise
- Database management
- Document handling
- Report generation
- Scheduling and planning
- Administrative support
- Reliability and flexibility
- Organizational skills
- Attention to detail
- Results orientation
- Team collaboration
- Multitasking capabilities
Personal Information
- Date of Birth: 08/11/91
- Nationality: Saudi
- Marital Status: Single
Training Development
- Investment Academy, International Certified Corporate Governance Officer, 5 Days, 09/2025
- Doroob, Executive Secretariat – Enhance Your Skills, 20 Hours, 08/2025
- Investment Academy, Interactive Data Techniques Using Power BI, 5 Days, 07/2025
- SDAIA, Artificial Intelligence, 20 Hours, 07/2025
- Safety 24/7, Quality & Safety Management System, 5 Days, 12/2019
- Indiana University and Bloomington, USA, Intensive English Program, 1 Year, 01/2015 - 02/2016
Timeline
Operation Manager
Shrink Wrapping House
07.2025 - Current
Service Excellence Specialist (Aramco VVIP Fleet)
NEXUS Flight Operation Services
04.2019 - 07.2023
Regulatory & Governmental Affairs Officer
Shrink Wrapping House
01.2018 - 04.2019
Law Affairs Officer
The Center for Technology & Services Co. (CTS)
06.2016 - 08.2017
Law Trainee
Ahmed Al-Sudairi Law Firm
08.2014 - 12.2014
Customer Care Trainee - Summer training
Saudi British Bank (SABB)
06.2012 - 10.2012
Bachelor of Science - Law
King Abdulaziz University