ProModel
Ahmed Alharbi
Industrial Systems Engineering
Riyadh
Summary
An Adaptable, and highly motivated individual person who has the capability at leading teams and devising strategic plans for diverse customer requirements
Overview
2
2
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Implementation Manager (IP Swap Project)
Huawei
Riyadh
05.2021 - Current
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Received and processed stock into inventory management system.
- Led projects and analyzed data to identify opportunities for improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving issues.
- Monitored company inventory to keep stock levels and databases updated.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used coordination and planning skills to achieve results according to schedule.
Project Assistant (SNFN/ITN/Rise Projects)
Huawei
Riyadh
10.2020 - 04.2021
- Developed team communications and information for meetings.
- Carried out day-to-day duties accurately and efficiently.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Bachelor of Science - Industrial Systems Engineering
University of Regina
Regina, SK, Canada 09.2015 - 05.2019
Skills
Project leadership
Software
Minitab
Flexsim
Microsoft office (Words, PowerPoint, Excel)
Matlab
Certification
Knowledge of Electrical Hazards by Worksmart Campus
Memberships
● Member of the Engineering Student Association, University of Regina (2015-2018)
● Eligible to register with Saudi Council of Engineers
Timeline
HCIA in Routing & Switching by Huawei Technologies Co., Ltd.
10-2021
Implementation Manager (IP Swap Project)
Huawei
05.2021 - Current
HCIA in 5G by Huawei Technologies Co., Ltd.
01-2021
Project Assistant (SNFN/ITN/Rise Projects)
Huawei
10.2020 - 04.2021
Huawei Future Leaders Program
02-2020
Fundamentals of Management by HRDF.
12-2018
Interview skills program with distinction by MISK Foundation
07-2018
Knowledge of Electrical Hazards by Worksmart Campus
11-2015
Bachelor of Science - Industrial Systems Engineering
University of Regina
09.2015 - 05.2019
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