Ahmed Alkordy

• Issuing , Reissue , Refund Tickets using Galileo System
• Issuing Hotels booking for VIP Clients , Honeymooners and families to different destination all around the world
• Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmers.
• Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
• Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
• Collaborated with district manager to set performance standards.
• Documented and interpreted complicated financial information for clients.

• Issuing , Reissue , Refund Tickets using Amadeus System
• Issuing Hotels booking for VIP Clients , Honeymooners and families to different destination all around the world
• Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization.
• Boosted branch sales by developing and deepening customer loyalty through incentive programmers.
• Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
• Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
• Collaborated with district manager to set performance standards.
• Documented and interpreted complicated financial information for clients.

Issuing , Reissue , Refund Tickets using Amadeus System
Issuing Hotels booking for VIP Clients , Honeymooners and families to different destination all around world
Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization.
Boosted branch sales by developing and deepening customer loyalty through incentive programmers.
Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
Collaborated with district manager to set performance standards.
Documented and interpreted complicated financial information for clients.

• Verified customer passports and documentation to travel.
• Determined exact customer requirements and recommended destinations to suit.
• Resolved complaints, cancellations and refunds with mutually beneficial solutions.
• Researched accommodation options to provide choices for varying tastes and budgets.

• Issuing , Reissue , Refund Tickets using Amadeus System
• Issuing Hotels booking for VIP Clients , Honeymooners and families to different destination all around world
• Promoted seasonal travel offers and upsold additional tours and experiences.
• Verified customer passports and documentation to travel.
• Recorded accurate passenger information to eliminate ticketing errors.
• Resolved complaints, cancellations and refunds with mutually beneficial solutions.
• Created and communicated clear, detailed itineraries ahead of travel.
• Educated clients on current travel restrictions, providing relevant and up-to-date information by phone and email.
• Liaised with local operators to promptly resolve travel restrictions and delays.
• Negotiated unique airline discounts, resulting in significant cost savings to clients.

• Issuing , Reissue , Refund Tickets using Amadeus System
• Issuing Hotels booking for VIP Clients , Honeymooners and families to different destination all around world
• Promoted seasonal travel offers and upsold additional tours and experiences.
• Verified customer passports and documentation to travel.
• Recorded accurate passenger information to eliminate ticketing errors.
• Resolved complaints, cancellations and refunds with mutually beneficial solutions.
• Created and communicated clear, detailed itineraries ahead of travel.
• Educated clients on current travel restrictions, providing relevant and up-to-date information by phone and email.
• Liaised with local operators to promptly resolve travel restrictions and delays.
• Negotiated unique airline discounts, resulting in significant cost savings to clients.

• Issuing , Reissue , Refund Tickets using Amadeus System
• Communicated reservation confirmations to guests via post and email.
• Completed bookings and reservation amendments using hospitality property management software.
• Greeted customers with warmth and enthusiasm for faultless front-of-house service.
• Conducted calls professionally and politely to maintain excellent service standards.
• Liaised with corporate booking agents to coordinate and update itineraries.
• Acted as first point of contact for customers to resolve potential issues with reservations.
• Employed strong product and systems knowledge to handle booking enquirers.

• Issuing , Reissue , Refund Tickets using Galileo System
• Communicated reservation confirmations to guests via post and email.
• Completed bookings and reservation amendments using hospitality property management software.
• Greeted customers with warmth and enthusiasm for faultless front-of-house service.
• Conducted calls professionally and politely to maintain excellent service standards.
• Liaised with corporate booking agents to coordinate and update itineraries.
• Acted as first point of contact for customers to resolve potential issues with reservations.
• Employed strong product and systems knowledge to handle booking enquiries.