Ahmed Alswaidan

• Establish HR Operations Department policy, procedures, guidelines in newly formed organization which includes Payroll, Employee Services, Internal Communication, HR Information Systems.
• Digitalize HR Self-Services
• Plan, Develop and build HR Budget for 2022
• Draft enhancement for bank new policy, compensation and benefits
• Draft annual bonus and merit increase
• Involved in setting HR strategic 5 years plan and initiatives
• Developed employee experience via internal communication and expedite payment process
• Provided HR Director and COO with HR Analytics using PowerBi about HR Data

Developed bank Annual Performance Appraisal Session for 2021 from Communication content to executing review cycle.

• Develop end year appraisal cycle process
• Digitalized appraisal process by using MS Shared Point
• Hold Awareness Sessions for Employees in TownHall, individual meetings with managers, and group meetings.
• Analyze performance result and define Training Needs Analysis
• Verified Skill Gaps with Department management to design training

Enhanced Payroll system solutions to be more efficient by redesigning internal process, employee experience, control on-time payment, and payroll communication

• Worked with HR-IS and IT to enhance payroll Oracle services and integrate it with Channels internal website "Jussor"
• Resolved failed payment recipients of company benefits and commissions
• Enhanced system solutions to simplify payroll system process
• Improve employee relations and experience by effective communication to resolve failed payment before it happen
• Increase payment transactions by 200% over 1 year
• Enhanced commission payment to be processed within 48 hrs of receiving commission request.

Developed an annual plan to raise awareness of HR Operation Department by working with Internal Communication, HR IS and IT which covered

• Monthly Awareness Theme that covers 1hr online session with live Q&A, company communication channels "Email, Snapchat, Yammer, Text".
• Enhanced employee digital experience by unify service access, service user guide, descriptions
• Developed with Recruitment team Channels Onboarding process to create employee journey from 1st day until end of peroration period

− Major Achievements:

• Received award from HRVP for my contribution in 2020
• Increase Payroll transaction while reducing process lead time

Establish the Performance Management department, guidelines, process and implement new system "Cornerstone"

• Design, configure Performance Workflow and process
• Developed Performance awareness campaign content for goal setting and appraisal review sessions and linked to company E-learning portal
• Planned, execute Performance awareness sessions which included all employees in every level
• Plan, design special performance cycle for low performed employees (Performance Improvement Plan)
• System configuration for 5 Performance cycles
• Oversee development and implementation of performance appraisal program

− Major Achievements:

• Receive award from CEO in recognition of my work in 2018
• Implementation of new performance system
• Present performance training and provide coaching to line managers

Assist in creation of HR division. Develop and design organizational structure, policy, strategy. Design organizational goals and KPIs, coaching and conflict resolution.

− Major Achievements:

• Develop organizational structure, strategy and policy

• Develop organization performance, and volunteer KPIs

• Volunteer loyalty initiatives

• Present team building workshop in Washington DC 2016

• Oversee employees' relations.
• Handle employee benefits and HR services related.
• Represent employee relations by managing as next successor.

− Major Achievements:

• Digitalize personnel services
• Develop personnel process framework
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for +100 new employees

• Provide satisfactory customer experience
• Oversee physicians' appointment and schedule
• Payment collections