Ahmed Al-Takrouri
Riyadh,KSA
Summary
Professional in the Medical Equipment Field & specialist with 15 years of experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored operation costs. Addresses escalated concerns with diplomacy and commitment to swift and long-lasting solutions. Proactive communicator with exceptional collaboration skills. Customer-oriented & Tactical team builder with strong background in training and team development.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Business Unit Manager
Al-Gosaibi Trading Co.
Riyadh - KSA, KSA
2020.01 - Current
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
- Recruited and trained department staff to boost employees productivity.
- Established clear budgets and cost controls strategies to meet objectives.
- Led by example delivering first-class customer care during till, fitting room and sales floor service.
- Devised staff succession plans to enable professional development.
- Served customers to drive sales and deliver top-quality experiences.
Deputy Sales Manager
Al-Gosaibi Trading Co.
Riyadh, KSA
2018.01 - 2019.12
- Conducted research and gathered information from multiple sources to present clear results.
- Handled high volume calls to address customer inquiries and concerns.
- Completed opening and closing procedures, from product replenishment to budget control.
- Leveraged strategic networking to create new business opportunities.
- Generated Key Performance Indicator reporting to drive better performance.
- Applied positive customer service approach to increase satisfaction levels.
Country Sales Supervisor
Terumo IS
Riyadh, KSA
2016.02 - 2017.11
- Took ownership of lead pipeline to exceed targets and monitor budget adherence.
- Boosted sales performance, establishing clear, measurable sales objectives for each territory.
- Generated and managed sales activity for Privet & Governmental accounts.
- Supervise the Sales team in the KSA.
Operations Supervisor
Toy Triangle Co.
Jeddah, KSA
2015.01 - 2016.01
Product specialist
Gulf Medical Co.
Riyadh, KSA
2010.03 - 2014.11
- Maintained excellent client satisfaction by providing in-depth support.
- Helped to increase positive customer feedback through attentive and trusted customer support.
- Implemented customer follow up to uphold service standards.
- Delivered and adapted training to meet users' needs.
- Demonstrated product uses, functionality and benefits to new and prospective clients.
- Increased revenue by up-selling and recommending products.
Sales officer
White Heart Co.
Jeddah, KSA
2009.08 - 2010.02
Education
Course - Business Communication & Etiquette
Philadelphia Uni.
Amman, Jordan 2009.01 - 2009.06
Bachelor of Business Administration - Marketing
Philadelphia University
Amman, Jordan 2004.09 - 2009.05
Skills
- Vendor management
- Sales expertise
- Coach-style leadership
- Staff development
- Team building
- Marketing
- Medical Equipment Sales Management
Languages
English
Advanced
Arabic
Native
Timeline
Business Unit Manager
Al-Gosaibi Trading Co.
2020.01 - Current
Deputy Sales Manager
Al-Gosaibi Trading Co.
2018.01 - 2019.12
Country Sales Supervisor
Terumo IS
2016.02 - 2017.11
Operations Supervisor
Toy Triangle Co.
2015.01 - 2016.01
Product specialist
Gulf Medical Co.
2010.03 - 2014.11
Sales officer
White Heart Co.
2009.08 - 2010.02
Course - Business Communication & Etiquette
Philadelphia Uni.
2009.01 - 2009.06
Bachelor of Business Administration - Marketing
Philadelphia University
2004.09 - 2009.05