AHMED DIAB

MABS IS A SERVICE COMPANY built service contracts with companies.enterprises.customer which have wide rang of generators(15_1500)kva equiped with several brands of engines(volo,perkins,cat,dossan,scania wechai,john deere,cummins,iveco)

we responsible of:understand

Delegate tasks to the service team

Monitored team's performance and gave feedback when necessary

• Assisted with training and development of team members.
• Liaised with customers, management and sales team to better customer needs and recommend appropriate solutions.

Senior service engineer

• Installed, configured and tested equipments on specialized platforms.
• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Assisted service team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
• prepared and wrote receipt and delivery forms and service reports of machines
• Scheduled and implemented maintenance activities for equipment.