Akmal Baig
Abha,Saudi Arabia
Summary
Competitive Sales Supervisor with sales planning and supervision experience. Expertly handles customer complaints and concerns. Offers outstanding leadership, organization and communication skills.
SALES SUPERVIOSR with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
Work History
Sales Supervisor
Al Rashed Food youmi
Abha, 'Asir Region
11.2023 - Current
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planograms requirements.
- Collected customer and market feedback and reported information to company leadership.
- Monitored daily sales operations and served as informational and procedural resource to team members.
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Doing Endorsements with sitting Every SMCD and Review whole day Journey Plan And distribution.
- Checked Expiry and sales by Category vise and make sure there was no carry over Specially Ultra Fresh Items.
- Route Ride 4 days in week with loss making routes to ensure proper distribution asper daily target.
- Supported front-line sales teams with well-coordinated administrative operations.
- Supervised operations of 10-person sales teams, achieving improvements in productivity rates by tackling process inefficiencies.
- Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce requirements.
Supervisor
Global Beverages (Berain Water)
Jeddah
05.2015 - 09.2023
- Reporting to team leader
- Responsible for achieving territory sales target by category
- To achieve target for all categories, focus on coverage, outlet growth & numeric distribution
- To generate more sales from each outlet, implement in-outlet activities by hiring good space & display
- Make monthly targets in line with potential of each territory
- Maintain up to date fact book on sales achievements v/s targets, sales by category and area
- Customer database, numeric & weighted distribution, vacation planner and competitor activities & daily sales outstanding.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
Section Head
Green Valley Premium markets (Pak)
06.2014 - 03.2015
- Work on section displays
- Ensure merchandise is clean and ready to be displayed
- Maintain inventory and ensure items are in stock
- Keep up with fluctuating supply and demand
- Ensure promotions are accurate and merchandised to company's standards.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
- Developed empowering employee culture focused on equipping staff to independently meet customer needs.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Designed and implemented training to further develop staff based on business goals.
- Led and managed administrative staff to maintain smooth daily operations.
Store Supervisor
Bindawood Holding Saudi Arabia
08.2011 - 05.2014
- Manage and motivate team to achieve sales targets
- Manage and control waste and shrinkage procedure of section
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Managing team of around 15 employees which include stockers & merchandisers.
Store Manager
Q Mart (Kohinoor Project) Pak
08.2010 - 07.2011
- The Store area is 5000sqf
- Plan and executes departmental layout, merchandising and promotional displays
- Coordinating with the Audit, HR, finance, and operational personal to resolve staff and store related issues
- Monitor accuracy of receiving, transfer, damages, expirations and return to maintain accuracy of inventory with system.
Cashier
Metro And Makro Cash&carry (Pak)
12.2008 - 08.2010
- Make changes in orders and deposit according to the policies
- Perform accurate sales transaction according to the cash control policies and procedures
- Perform opening and closing function, cash pulls
- Providing the best level of customer service to the customer.
Education
Matriculation -
Gov High School Saggar
Gujrat Punjab 01.2001 - 04.2003
F.A - Arts
Zamindar Collage Gujrat
Gujrat Punjab 01.2003 - 04.2005
B.A - Economics
ALLAMA IQBAL OPEN UNIVERSITY
ISLAMABAD/PAKISTAN 02.2006 - 05.2009
Skills
- Customer Service
- Customer relations
- Payment Processing
- Opening and closing procedures
- Stock management
- Just In Time stock control
- Merchandising expertise
- Product and service sales
- Store opening and closing
- Team building
- Inventory management
Languages
English
Upper intermediate
Arabic
Upper intermediate
Urdu
Native
Punjabi
Native
Personal Information
Title: SALES AND RETAIL
Affiliations
- Travelling
- playing cricket
- shopping
References
References available upon request.
Timeline
Sales Supervisor
Al Rashed Food youmi
11.2023 - Current
Supervisor
Global Beverages (Berain Water)
05.2015 - 09.2023
Section Head
Green Valley Premium markets (Pak)
06.2014 - 03.2015
Store Supervisor
Bindawood Holding Saudi Arabia
08.2011 - 05.2014
Store Manager
Q Mart (Kohinoor Project) Pak
08.2010 - 07.2011
Cashier
Metro And Makro Cash&carry (Pak)
12.2008 - 08.2010
B.A - Economics
ALLAMA IQBAL OPEN UNIVERSITY
02.2006 - 05.2009
F.A - Arts
Zamindar Collage Gujrat
01.2003 - 04.2005
Matriculation -
Gov High School Saggar
01.2001 - 04.2003
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