Akmal Zoaier

• Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans.
• Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
• Planned marketing initiatives and leveraged referral networks to promote business development.
• Completed in-depth reviews of market conditions and customer preferences.
• Conducted research to analyze customers' behavior, preferences and purchasing habits.
• Identified appropriate marketing channels and target customers for campaigns.
• Wrote engaging and successful marketing, advertising and website copy.
• Onboarded new team members and coached personnel in marketing tasks.
• Shadowed senior personnel on complex marketing pursuits to build skills set.
• Teamed with advertising agencies and outside consultants to develop strategic marketing plans.
• Updated customer database and generated lists and counts for direct marketing projects.
• Administered and procured funding for new marketing programs.
• Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
• Coordinated with social media, public relations and other teams to execute product introductions.
• Monitored social media questions and comments and appropriately responded.
• Designed and implemented advertising and public relations activities.
• Collaborated closely with graphic designers, subject matter experts (SMEs) and technical staff to produce compliant, on-time proposals.
• Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.

Cosmetics Brands ( Vichy - La Roche Posay - SkinCeuticals ) promoter team leader For some important pharmacies chains in Jeddah ( My Family Pharmacy Readsea branch, Noura Pharmacy branches, Boots Pharmacy branches and Whites Pharmacy Al-Salam Mall branch ) .

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Carried out day-to-day duties accurately and efficiently.
• Monitored company inventory to keep stock levels and databases updated.
• Participated in team-building activities to enhance working relationships.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Worked flexible hours across night, weekend and holiday shifts.
• Maintained excellent attendance record, consistently arriving to work on time.
• Resolved problems, improved operations and provided exceptional service.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Developed team communications and information for meetings.
• Increased customer satisfaction by resolving issues.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained energy and enthusiasm in fast-paced environment.

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Developed and delivered engaging sales presentations to convey product benefits.
• Executed direct sales from manufacturers to customers to improve profitability within retail environment.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Trained and mentored new sales representatives.
• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
• Exceeded goals for new accounts in single sales cycle.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Onboarded new temps by entering employee information into systems.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
• Drove operational improvements which resulted in savings and improved profit margins.

• Completed in-depth product design tests using updated software tools.
• Worked with clients to gather and define requirements, establish scopes and manage project milestones.
• Developed creative design for print materials, banners and signs.
• Created digital image files for use in digital and traditional printing methods.
• Created broad range of work using various design techniques.
• Created designs and collaborated with technical team to complete projects.
• Met with customers to present mockups and collect information for adjustments.