ALAA AHMED
MARKETING SPECIALIST
Summary
Skilled Marketing Specialist driven to develop successful campaigns and product marketing plans that satisfy clients and meet demanding objectives. First-rate attention to detail and creative mindset. Prepared to leverage 4 years of marketing experience to take on dynamic new role at your company.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
MARKETING SPECIALIST
Q-CLINIC
RIYADH
01.2021 - Current
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Monitored social media questions and comments and appropriately responded.
- Wrote engaging and successful marketing, advertising and website copy.
- Updated customer database and generated lists and counts for direct marketing projects.
- Updated social media platforms with latest news and corporate details.
- Identified appropriate marketing channels and target customers for campaigns.
- Contracted with post pay companies (TAMATRA , TABBBY & SPOTII) that facilate the up-selling
- Created content with SEO keywords drawn from Google Analytics.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Coordinated with marketing and design teams to illustrate articles.
- Generated stories to reflect current trends and news to pull audience into website.
- Created dynamic graphics and pieces to increase website and social media traffic.
Call Center Specialist
Q-CLINIC
RIYADH
09.2019 - 12.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of services and creating welcoming, positive experiences.
- Responded to customer requests for services and company information.
- Recommended services to customers, thoroughly explaining details.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Called and rescheduled appointments for clients.
Education
Bachelor of Arts - Mass Communication
UNIVERSITY OF BENI-SUEF
EGYPT 09.2014 - 06.2018
Skills
Strategic planning
Timeline
MARKETING SPECIALIST
Q-CLINIC
01.2021 - Current
Call Center Specialist
Q-CLINIC
09.2019 - 12.2020
Bachelor of Arts - Mass Communication
UNIVERSITY OF BENI-SUEF
09.2014 - 06.2018
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