ALHASSAN AL-MGBOOL
Riyadh
Summary
Experienced Information Specialist with a track record in efficiently managing data for employers and customers, ensuring seamless information distribution across the organization. Adept at analyzing data, supporting security measures, organizing and classifying records, and actively contributing to team efforts. Strong background in IT with technical understanding, documentation expertise, and reporting proficiency. Exceptional customer service skills and a proven track record in process improvement.
Overview
9
9
years of professional experience
Work History
Operation Manager Assistant
Anar International Company
05.2023 - 05.2024
- Managing and training employees
- Identify and resolve operational issues
- Support the Operations Manager in developing and implementing strategic plans
- Drove business decisions and reduced operational costs
- Coordinate and supervise the company's daily operations
Technical support specialist
SASCO Company
01.2022 - 05.2023
- Providing support and technical assistance to employees and customers who face IT problems, helping them solve technical problems, and answering their questions and inquiries
- I worked with the IT team to establish and install the automation system for 16 sites
- Working with the information technology team on the electronic chip system and control devices project
- Solve all technical problems related to network outages
Area Supervisor Stations
SASCO Company
11.2015 - 01.2022
- Assist the Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals
- Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policies
- Ensure suppliers are monitored, and procedures are followed
- Assign work to staff as required to support the workflow and daily metrics
- Conduct daily meetings with manpower to ensure targets are met
- Ensure stations and equipment defect reporting is completed to a high standard
Education
Bachelor of Information Technology - Information Technology
King Abdulaziz University
Jeddah01.2015
Skills
- Microsoft Office
- Problem Solving
- Teamwork
- Data Analysis
- Fast Learning
- Computer Software and Application Knowledge
- Responsibility
- Communication
- Customer Relationship Management
- ODOO
Websites
Languages
Arabic
English
Training courses
- Mastering Cybersecurity Governance, Risk and Compliance
- Business Crisis and Risk Management Program
- Introduction to Cyber Security
- International Certificate in Operations Management
- Supply Chain Management, Procurement and Logistics
- Modern Skills Program to Raise Performance Levels and Increase Productivity
Timeline
Operation Manager Assistant
Anar International Company
05.2023 - 05.2024
Technical support specialist
SASCO Company
01.2022 - 05.2023
Area Supervisor Stations
SASCO Company
11.2015 - 01.2022
Bachelor of Information Technology - Information Technology
King Abdulaziz University
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