Alia Dirani
Bekaa,Lebanon
Summary
Diligent and aspiring Captain Waiter with strong communication and leadership skills. Proven ability to manage and motivate staff while ensuring excellent customer service. Committed to enhancing guest experiences and driving team success in high-paced environment.
Seasoned professional with focus on hospitality and customer service in high-end dining establishments. Known for ability to enhance dining experience through exceptional service and team management. Possess unique skills in training staff, overseeing operations, and ensuring customer satisfaction to drive business success.
Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Captain waiter
Jiyeh Marina resort
Beirut, Lebanon
01.2024 - 09.2024
- Enhanced customer satisfaction by providing exceptional table service.
- Coordinated staff rota for smooth shift transitions.
- Fostered a friendly dining environment with excellent communication skills.
- Maintained high hygiene standards to ensure a clean and safe dining experience.
- Assisted in menu development to enhance culinary variety and appeal.
- Checked in with customers during meals to verify order accuracy and meet additional needs.
- Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
Makeup artist
Mahdi l Ashaal Institute
Zahle, Lebanon
01.2023 - 12.2023
- Enhanced client satisfaction by providing customised makeup services.
- Achieved a dramatic transformation for clients with expert contouring techniques.
- Assisted brides to achieve their desired look on wedding days.
- Collaborated with photographers, resulting in seamless photoshoots.
Accountant
Al Alyaa Supermarket
Bekaa, Lebanon
01.2020 - 12.2022
- Managed financial reporting processes resulting in enhanced transparency.
- Conducted financial audits for improved internal controls.
- Streamlined budgeting exercises for efficient financial planning.
- Led tax compliance initiatives to ensure regulatory alignment.
- Facilitated company-wide budget meetings; achieved consensus on fiscal strategy.
Education
bachelor - Makeup And Nail
Facial and massage
Bednayel 01.2017 - 05.2020
Skills
- Calm under pressure
- Communication skills
- Leadership
- Public Relations
- Accounting
Languages
English
Intermediate
French
Upper intermediate
Arabic
Native
Timeline
Captain waiter
Jiyeh Marina resort
01.2024 - 09.2024
Makeup artist
Mahdi l Ashaal Institute
01.2023 - 12.2023
Accountant
Al Alyaa Supermarket
01.2020 - 12.2022
bachelor - Makeup And Nail
Facial and massage
01.2017 - 05.2020
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